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Cherokee County Nissan
- Car Dealers
- Holly Springs, GA
About this business
Location details
101 Harbor Creek Pkwy, Holly Springs, GA, 30115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
Took a week to even look at car I bought there. Charged over a thousand for on ignition coil which didn't fix the problem. Took to a real mechanic and he replaced 6 coils and plus for 200....also they won't answer the phone when you call and have a couple different systems to navigate. Also they won't use the correct oil, as specified by Nissan. They refused to use the correct oil. Will never be back.
Business response:
We sincerely apologize for the experience you had with us. It is concerning to hear that it took so long to address your car and that the ignition coil issue was not resolved. We strive to provide quality service and it seems we fell short in this instance. We appreciate your feedback regarding our communication and oil specifications, and we will address these matters internally. For further assistance, please contact our Service Director, Kevin Shutter, at 855-971-9379.
Dependable and good dealing and very glad to recommend to friends and relatives that's why I got all my 6 vehicles from you
Business response:
Thank you for your kind words! We are thrilled to hear that you found our service dependable and that you are glad to recommend us to your friends and relatives. It's wonderful to know that you chose us for all your vehicles. We look forward to serving you again in the future.
Es muy bueno y de calidad siempre llevo mis carros ahi gracias por todo siempre
Business response:
¡Gracias por tu continua confianza en nosotros! Nos alegra saber que siempre estás satisfecho con la calidad del servicio. Apreciamos tu lealtad y esperamos poder ayudarte nuevamente en el futuro. ~ Thank you for your continued trust in us! We’re so glad to hear that you’re always satisfied with the quality of service. We appreciate your loyalty and look forward to assisting you again in the future!
Good service, very dependable dealership, good customer service will recommend to any family and friends
Business response:
Thank you for your great feedback! We're so glad to hear you had a positive experience with our service and customer care. We truly appreciate your recommendation and look forward to helping your family and friends in the future!
They did their job however they will send you the recommendation services via phone while you're in their lobby before you respond or time to check the assume you don't want the recommended service and they will bring you the car to take.
Business response:
Thank you for your feedback! We appreciate you sharing your experience. We always aim to provide clear communication and allow our customers time to consider their options. Your comments will help us improve our process to ensure better service moving forward. If you have any further concerns, feel free to reach out!
Mak helped us with our oil change and service and he was great! Very professional and prompt. We knew exactly what was needed to be done and how much it was going to cost.
My experience was great as usual. I was there for about an hour or so but i was getting a lot on my car so I didn't mind the wait and Cesar was great from beginning to end.
Business response:
Thank you for your feedback! We're so glad to hear that your experience was great, and we appreciate your patience during your visit. It's wonderful to know that Cesar took great care of you from start to finish. We look forward to serving you again!
Buen servicio. Contentos con la persona que nos patience con los servicios de nuestro carro.
Business response:
Thank you for your feedback! We're glad to hear that you were happy with the service and the person who assisted you. We appreciate your business and look forward to helping you again in the future!
Bobby was very friendly and professional. He kept me updated on the work. The waiting area was very nice.
Frequently asked questions about Cherokee County Nissan
How is Cherokee County Nissan rated?
Cherokee County Nissan has a 4.6 star rating with 3,026 reviews.
When is Cherokee County Nissan open?
Cherokee County Nissan is open now. It will close at 9:00 p.m.
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