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Cherokee County Nissan
- Car Dealers
- Holly Springs, GA
About this business
Location details
101 Harbor Creek Pkwy, Holly Springs, GA, 30115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
Great friendly customer service! ! Always listening to my concerns and making sure my vehicle is ready in a timely manner.
Business response:
Thank you for your kind words about our friendly customer service. We appreciate your feedback and are glad to hear that we are meeting your expectations by listening to your concerns and ensuring your vehicle is ready in a timely manner. We look forward to seeing you next time!
I have been with Trophy Nissan for over 10 years they are always there for you their customer service is excellent.
Business response:
Thank you for your continued loyalty and kind words! We’re so grateful to have had the opportunity to serve you for over 10 years. Providing excellent customer service is our priority, and we’re thrilled that we’ve been able to meet your expectations. If you ever need anything, don’t hesitate to reach out. We look forward to many more years of serving you!
My experience with Trophy Nissan was excellent. The wait time was short. Employees were polite and pleasant. Wait area was also clean. Great job!
Business response:
Thank you for your great review! We're so happy to hear that your experience at Trophy Nissan was excellent and that our team made your visit comfortable and efficient. We take pride in providing a clean and welcoming environment, and we're glad it made a positive impact. If you need anything else, feel free to reach out!
Nice, caring people. Always will to work with customers. Appreciated the availability of drinks in service center
Business response:
Thank you for your kind words! We’re glad you had a positive experience with our team and enjoyed the refreshments. Your feedback means a lot, and we look forward to continuing to provide great service!
Searched for a vehicle for about 6 months, finally found one that checked all the boxes. Came in to the dealership and was told that the specific vehicle was in the shop for minor cosmetic repairs. Expressed to the salesmen that this vehicle was exactly what I have been looking for. Was told I would be contacted when it was available. No communication from salesmen for weeks. Call to check on the vehicle status. No response. Text a couple of times and finally get a response. Sorry this vehicle is no longer available…. Expres... read more
Business response:
Hello we thank you for bringing this to our attention. This is completely unacceptable and we take full responsibility. Our sales team member simply dropped the ball here, and this is not indicative of how we do business, or how we want to treat customers that are interested in one of our vehicles. The General Manager has been made aware and they are currently working to correct this. They will be reaching out to rectify this situation and address your frustration. We apologize profusely here, but we thank you so much for br... read more
Great service, knowledgable service advisors and comfortable waiting room. Got in and out with state inspection in less than 45 minutes.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team and enjoyed the waiting room. We strive for efficiency and comfort, so it's wonderful to know we hit the mark. Looking forward to seeing you again!
Alicia was wonderful and so easy to work with. She called me and asked about what I was planning to do since the lease on my Pathfinder was coming up to the end. It was such perfect timing. I get so nervous at car dealerships but my experience at Mount Holly Nissan was so smooth and easy. Alicia really helped me and set my mind at ease. I ended up turning in my Pathfinder for a Nissan Frontier.
Clean area,helpful, courteous ,friendly, timely service, ,refreshments, WI-FI, entertainment t.v. , knowledgeable, transportation,
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our clean area, helpful and courteous staff, timely service, and the amenities we provide such as refreshments, Wi-Fi, entertainment TV, and transportation options. Your satisfaction is our priority, and we look forward to serving you again in the future.
Muy amable serviciales siempre atentos a lo que le ocurre a tu auto muy rápidos cualquier cosa que necesite siempre te ayudan
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team was friendly, helpful, and attentive to your car’s needs. We always strive to provide fast and reliable service, and we’re so glad to know you had a positive experience. We look forward to assisting you again in the future!
Frequently asked questions about Cherokee County Nissan
How is Cherokee County Nissan rated?
Cherokee County Nissan has a 4.6 star rating with 3,026 reviews.
When is Cherokee County Nissan open?
Cherokee County Nissan is open now. It will close at 9:00 p.m.
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