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Cheesecake Factory

3.3

About this business

Location details

26901 Malibu Hills Rd, Agoura Hills, CA, 91301, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to 12:30 p.m.
Sat11:00 a.m. to 12:30 p.m.
Sun11:00 a.m. to 11:00 p.m.
3.362 reviews
Select a rating
Denise Graham's profile image
Denise Graham 
recommend  Recommended
4 years ago

Really Enjoyed Our Selves 

Business response:

Hi Denise, thank you for your review. We're glad you enjoyed your experience with us and we look forward to your next visit. 

Tonia Kirven's profile image
Tonia Kirven 
recommend  Recommended
4 years ago

The food and the service was phenomenal! 

Business response:

Thank you so much for this review, Tonia. We're glad you enjoyed our phenomenal food and service and we look forward to your next visit. 

Roland Anthony Franco-Hesdorff's profile image
Roland Anthony Franco-Hesdorff 
recommend  Recommended
4 years ago

Great food! Great service! A truly wonderful experience! 

Business response:

Thanks for your review, Roland. We're glad you enjoyed our great food and service while dining with us. We hope to see you again soon. 

Jessee Gutierrez's profile image
Jessee Gutierrez 
4 years ago

Worst experience ever. First our waitress confuses our orders and takes forever to bring my wife her plate after everyone else was served. I waited for her to get her food before i ate at this point my food was cold. And when the bills came that's when things got interesting. Only partially charges a gift card we had and leaves a 7 dollar balance and takes the cash instead which made no sense at all. And then my sister and brother in law see there receipt after they paid and were charged for an entree we NEVER even ordered. ... read more

Business response:

Hi Jessee, we would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and select "Other Questions" from the Contact Category menu. Thank you. 

Charity Scott Carpenter's profile image
Charity Scott Carpenter 
recommend  Recommended
4 years ago

Everything we had was so delicious! That was my first time dining at The Cheesecake Factory and it didn’t disappoint! 

Business response:

Thank you so much for this review, Charity. We're glad you enjoyed your delicious meal and we look forward to your next visit. 

Takorey Mcswain's profile image
Takorey Mcswain 
recommend  Recommended
4 years ago

The best and fun I enjoy the waiters and they where nice 

Business response:

Thanks for your review, Takorey. We're glad you enjoyed the service our team provided during this visit. We hope to see you again soon. 

Terry Grant's profile image
Terry Grant 
recommend  Recommended
4 years ago

It’s all good, the food, the service!! 

Business response:

Thanks for your review, Terry. We're glad our team provided great food and service when you dined with us. We look forward to your next visit. 

Iris M. Villafana's profile image
Iris M. Villafana 
recommend  Recommended
4 years ago

Wonderful drinks , food and excellent cheesecakes !!! 

Business response:

Hi Iris, thank you for your review. We're so happy you enjoy our wonderful food and drinks. We hope to see you again soon for some more cheesecake. 

Miranda Danielle Biddix Brabrand's profile image
Miranda Danielle Biddix Brabrand 
4 years ago

Food was great but waitress was extremely slow. Didn’t receive drink refills, had to ask multiple times for to go boxes, etc. 

Business response:

Thank you for your feedback, Miranda. We appreciate it. We're sorry you were not satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience, please let our managers know so we can do our best to make things right. Thanks again and we're glad you enjoyed the rest of your visit. 

Frequently asked questions about Cheesecake Factory

How is Cheesecake Factory rated?

Cheesecake Factory has a 3.3 star rating with 62 reviews. 

When is Cheesecake Factory open?

Cheesecake Factory is open now. It will close at 11:00 p.m.  

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