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Cheesecake Factory

3.3

About this business

The Cheesecake Factory is a chain of upscale, casual dining restaurants that maintains more than 145 establishments throughout the United States. Operational for over 30 years, the chain has annual sales of nearly $9 million. The chain s restaurants feature contemporary lighting, French limestone floors, decorative columns and hand-painted fabrics. Its restaurants serve a variety of steaks, chops, and seafood and pasta dishes. The chain s restaurants offer more than 50 varieties of cheesecake and signature desserts, such as ... read more

Location details

26901 Malibu Hills Rd, Agoura Hills, CA, 91301, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to 12:30 p.m.
Sat11:00 a.m. to 12:30 p.m.
Sun11:00 a.m. to 11:00 p.m.
3.362 reviews
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Felicia Diana Jones's profile image
Felicia Diana Jones 
7 years ago

I am very out done with this place. I spent 142.51 on four Dinners and left 20.00 cash tip. The waitress had the nerves to add 20.00 for a tip on my card. 40.00 tip? No I want my money back ASAP and I wish I could find her. A Law suit would be in her future S he need ti be fired Kristina O. Lyndhurst,Ohio 

Martha Joy Ricketts's profile image
Martha Joy Ricketts 
7 years ago

I've always enjoyed my trip to the Cheesecake Factory when visiting the US. Today, my two kids, my girlfriends and myself went to one of the Orlando locations. It wasn't overall crowded and the wait time was expected to be short. My toddler who just turned two had a little melt down because he was hungry. The manager came over to me and instead of being helpful or assistive in any way, asked me to keep it down or leave because there had been complaints. I was in shock. I immediately left with my family in tow. I have never b... read more

Carole Green Roover's profile image
Carole Green Roover 
7 years ago

What is going on there???? I live in palm beach garden Fl by way if California and Detroit I have been going there for over 35 years all over the country The service is great but the portions of chicken on their Chinese chicken salad is a joke...we have ordered in and eaten at their many restaurants and will not eat there again..it was all lettuce and won tons and very very little chicken. I have heard this on Facebook from other people all over the country not just Florida Fix the problem or u r gonna lose life long custome... read more

Stephanie Goldberg's profile image
Stephanie Goldberg 
7 years ago
Bill Day's profile image
Bill Day 
7 years ago
Rick Dickson's profile image
Rick Dickson 
7 years ago
Elaine Farrell's profile image
Elaine Farrell 
7 years ago

I want to give accolades to Doug Poore in your Denver office. I had a lunch with less than average service and food preparation. I emailed my feedback and Paul responded the next day. He said he had counseled the employee and ask me how he could make up for the experience. His responsiveness and level of professionalism was so impressive, I will overlook my past experience and say the Cheesecake Factory is an excellent organization and I will continue to eat there. You have a real asset of an employee with Doug Poore. 

Grace Wood's profile image
Grace Wood 
7 years ago

This is regarding the Omaha, NE location. Honey and I have made a couple late evening trips for desert and coffee, this week we went during daylight hours. OMG never again no matter how much we like the food the seating area was filthy. There was food scattered around the areas 5 tables, the hostess brushed crumbs off the seat to set other patrons. We complained the hostess came and sweep around us but no other tables. We asked to speak to the manager and we voiced our complaint and he said they "cleaned when it needed it". ... read more

Michael Dougherty's profile image
Michael Dougherty 
8 years ago

Frequently asked questions about Cheesecake Factory

How is Cheesecake Factory rated?

Cheesecake Factory has a 3.3 star rating with 62 reviews. 

When is Cheesecake Factory open?

Cheesecake Factory is closed now. It will open at 11:00 a.m. 

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