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Checkered Flag Honda
- Car Dealers
- Norfolk, VA
About this business
Where Winners Buy
Location details
6541 E Virginia Beach Blvd, Norfolk, VA, 23502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedBusiness response:
Thank you so much for taking the time to share your kind words about your experience at Checkered Flag Honda! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Highly recommend! This was an amazing 2020 CRV purchase experience with Terrance Tillman at Checkered Flag Honda. The initial online offer was haggle free and hands down the best, this was followed with a sight unseen trade offer that was higher than offered by CarMax & based on information and photos provided, pending inspection verification. Checkered Flags “Winners Edge Benefits” of Lifetime no-cost oil changes, state inspection and towing was icing on the cake. Overall purchase experience was the best we’ve ever experien... read more
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Set up two appointments at this dealership to look for a car each time they conveniently sold and I wasn’t given the courtesy of being notified after I drove 1 hour away. I understand you can’t hold a car but both times were going to be a definite buy and was willing to put down whatever to hold it. It’s just common courtesy to let someone know not get them to the dealership and try to convince them to look at something they didn’t intend on getting. After that I didnt want to go look at anything else.
Bout car from here and the service is great!
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
very nice people to deal with hands down the dest place that I ever bought a car from.
Business response:
We appreciate the kind words, Jerry. We look forward to seeing you again in the future! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Today my husband and I got a 2012 Honda Odyssey from here. We are so happy with the process. Phil, our sales rep, was super helpful through the whole process. He was kind, funny, and made sure we got the best deal possible. I would definitely go back in the future!
Business response:
Britney, we loved reading this review! Happy customers are our aim, and it appears Phil really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
I had a terrible experience with your Service Department after spending over $800 on repairs with you all. I arrived at 10:30 am as a walk in and the service advisor who checked me in said that I could be seen, but it may take a couple hours. My car was done nearly 6 hours later at approximately 4:15 pm. Not only did it take an extraordinarily long time, but my service advisor did not once come to see me or email me an update on the status of the repairs after they started. I sought him out around 3:30 for an update since it... read more
Business response:
Erin, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Shak Alfonse – GM – shak.alfonse@brownscar.com
Customer service in the sales and the service departments is extremely poor.
Today I really was only planning to look at vehicles because I didn’t want to rush into a decision that I might regret later. I also had my 4 year old daughter out shopping with me and she only lasts so long when it comes to being in one place. We arrived at Checkered Flag and was greeted by a team of very nice people who introduced me to Ben White who made sure we were comfortable then got me coffee and my daughter a bottle of water. Ben really listened to me when I listed exactly what I was looking for and that I was only ... read more
Frequently asked questions about Checkered Flag Honda
How is Checkered Flag Honda rated?
Checkered Flag Honda has a 4.7 star rating with 3,579 reviews.
When is Checkered Flag Honda open?
Checkered Flag Honda is open now. It will close at 9:00 p.m.
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