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Charlie's Family of Dealerships

4.5

About this business

Location details

465 Western Ave, Augusta, ME, 04330, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,864 reviews
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Krystina Foote's profile image
Krystina Foote 
9 years ago

I could not be happier with both vehicles that I have got from Charlie's. In 2014 I went to Charlie's looking to get into a newer used vehicle. After working with Jamie Mayo I ended up coming home with a brand New Toyota Camry. Two years later I decided although I loved the car I ended up with, it was best that I had something more reliable in the snow. Again Jamie helped me get into the vehicle I've always wanted-a brand new Jeep Grand Cherokee! All of the staff at Charlie's is very knowledgeable, friendly, and helpful. Cha... read more

Alison Dumeny Haines's profile image
Alison Dumeny Haines 
9 years ago

Hi, My name is Alison Haines and I just purchased a pre owned 2013 Mitsubishi Sport Outlander from Charlie's in Augusta, I just love it. Charlie's have a huge assortment of new and used vehicles, stop in a try one, they will do what they can to get you in one, and the service is excellent and they even have a guest lounge with amenities while you wait. Thank you Mr. Furrow for showing me the vehicles, you were very curtious and patient with us and I hope that who ever reads this post will ask for you and mention my name. Tha... read more

Ruby Fahn's profile image
Ruby Fahn 
9 years ago

We bought our new jeep last weekend, and had a great experience with Charlie's! Once we decided which type of jeep we wanted to go with, the sales consultant, Jon P. brought us multiple jeeps to test drive and wanted to make sure we got just what we wanted. Even in the rain he was happy to help going back and forth bring different jeeps to try! We were offered drinks and popcorn while we waited for paperwork. The sales manager, John G. Was very friendly and helpful. The paperwork and financing part went smooth and quickly. W... read more

Al Godfrey's profile image
Al Godfrey 
9 years ago

We greatly appreciated the assistance that we received this weekend from the crew at Charlie's Toyota, especially from Josh Hanley. He was friendly, helpful and very attentive. The Prius that we took home is exactly what we were looking for. Thanks! 

Mandi Feeney's profile image
Mandi Feeney 
9 years ago

Thank you so much to Jaret Hopkins and John Gallo for the excellent customer service yesterday when my husband and I came in looking for a new vehicle. I told them what I wanted and they went above and beyond to accommodate me and my needs without feeling pressure to buy!!! I walked away with Grand Cherokee. It's a great family vehicle and my kids love it too.... Bonus!!! Thank you Charlie's for make me feel like part of the family!! 

Jane E Burns's profile image
Jane E Burns 
9 years ago

my salesman mike chapman was so thoughtful. he hooked up my phone and went through all the accessories w/ me. I love my outlander sport . what a great car so many extras. the color blue is unique. thank you so much jane burns 

Jill Zimmerman White's profile image
Jill Zimmerman White 
9 years ago

Look no further than Charlie's Family of Dealerships for excellent no pressure, attention to detail, and caring experience. Bought a new vehicle from them in January after ending a 15+ year relationship with a local Honda dealership that lost interest in the customer's experience. Not the closest dealership, but worth the drive in my opinion. 

David Burton's profile image
David Burton 
9 years ago

BEST CAR AN TRUCK DEALERSHIP IN THE NORTHEAST,ANYONE LOOKING FOR GREAT CUSTOMER SERVICE QUICK AN EFFICENT SERVICE AN GREAT PEOPLE NEED TO GO TO CHARLES TO BUY THERE NEXT CAR OR TRUCK. 

Ann Burdin's profile image
Ann Burdin 
9 years ago

My fiancé and I were looking for a 7 passenger Kia Sorrento to purchase. We decide to look at what Charlie's might have and with the help of Derek and Jeff at the Kia dealership, we decided to lease a brand new 7 passenger Kia Sorrento. We love the vehicle and can't wait to load it up with 4 car seats with 4 little grandchildren in them and take off for the day! Thank you Derek and Jeff for your input, your knowledge and your kindness to get us into a great vehicle! 

Frequently asked questions about Charlie's Family of Dealerships

How is Charlie's Family of Dealerships rated?

Charlie's Family of Dealerships has a 4.5 star rating with 1,864 reviews. 

When is Charlie's Family of Dealerships open?

Charlie's Family of Dealerships is closed now. It will open at 8:00 a.m. 

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