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Charles Toyota

4.5

About this business

Charles Toyota is one of the premier Toyota dealer of Norwich CT. Charles Toyota of Norwich is honored by its faithful clientele and dedicated to top quality customer service. This Norwich Toyota dealer is full of Toyota experts with a committed Toyota sales staff with many years of experience satisfying our customers' inquiries and automotive needs. Browse our thorough Charles Toyota's inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

500 W Thames St, Norwich, CT, 06360, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.5987 reviews
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Warren J Lee's profile image
Warren J Lee 
recommend  Recommended
6 years ago

I recently purchased a 2019 Toyota Camry XSE, with the red interior and a 2012 Scion XB. My wife and I have been purchasing cars from Charles Toyota for over 20 yrs and we have never had an issue or problem. We have known the GM Tommy for as long and I would highly recommend them for your next purchase. The salesman, service dept, parts and body shop have been personally used by my wife and i and we have always had the best service from all. 

Tom Lukaszewicz's profile image
Tom Lukaszewicz 
recommend  Recommended
6 years ago

Tony was extremely helpful in finding me the perfect match. I drove away yesterday with a 2016 Nissan Sentra, and it’s already my favorite car I’ve ever had. They’ll have my business for years to come 

Mike Gentlemoose Ramcke's profile image
Mike Gentlemoose Ramcke 
recommend  Recommended
6 years ago

I have been in the automotive industry for 26 years selling FCA products , I have to say that the service dept and Bernie at Charles Toyota are the best off brand dealership that I have ever worked with !! If a Toyota comes in on trade at the dealership that I work at , I will only bring it to Charles for service even though they are 4 Toyota stores from us . KUDOS !! 

Debbie Ayers's profile image
Debbie Ayers 
recommend  Recommended
6 years ago

My husband and I had a very good experience buying a new (to us) 2015 Toyota RAV4. We love it! We want to thank Jason Cooper for the great job he did getting us a great deal and helping us to find such a great car! Thank you Jason! 

Javielly Del Valle Bauzó's profile image
Javielly Del Valle Bauzó 
6 years ago

Tommy, Ray, and John were incredibly helpful in helping me find the best car for me and my kids. The whole experience was great, I’m very glad I chose to come here and absolutely recommend others do as well!! 

Kenneth Paquette Sr.'s profile image
Kenneth Paquette Sr. 
recommend  Recommended
6 years ago

Always great service. Tommy Couture and the entire staff always treat me like family and get everyone I send in a great deal. Highly recommend them to everyone I know. 

Annette Lukaszewicz's profile image
Annette Lukaszewicz 
recommend  Recommended
6 years ago

I went to Charles Toyota with a family member and she bought a Camry. Anthony was very helpful, and friendly. It was a great experience 

Naomi Fitch's profile image
Naomi Fitch 
recommend  Recommended
6 years ago

This was the least stressful car purchase I’ve ever experienced. Everyone was warm and welcoming and beyond accommodating. Go see Colby!!! 

Kat Austin's profile image
Kat Austin 
6 years ago

Service Department Issues!!! why buy a 40,000 Vehicle when there is CONSTANT Issues or Mishaps when you have it Serviced??? NEVER AGAIN 

Frequently asked questions about Charles Toyota

How is Charles Toyota rated?

Charles Toyota has a 4.5 star rating with 987 reviews. 

When is Charles Toyota open?

Charles Toyota is closed now. It will open on Monday at 8:30 a.m. 

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