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Charles Toyota

4.5

About this business

Charles Toyota is one of the premier Toyota dealer of Norwich CT. Charles Toyota of Norwich is honored by its faithful clientele and dedicated to top quality customer service. This Norwich Toyota dealer is full of Toyota experts with a committed Toyota sales staff with many years of experience satisfying our customers' inquiries and automotive needs. Browse our thorough Charles Toyota's inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

500 W Thames St, Norwich, CT, 06360, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.5984 reviews
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Ahkaisha Reyes's profile image
Ahkaisha Reyes 
5 years ago

I'm beyond GRATEFUL & THANKFUL for all the employees at Charles Toyota! Everytime I have a ridiculous question Colby is always there with answers. They are Really amazing & always go above & beyond to make sure everything is perfect!! 

Kristina Laboy's profile image
Kristina Laboy 
5 years ago

We bought a van from here 2 months ago. Our buying experience here was okay. However, the service center was not. Just after 1 month the vans brakes started to squeak. Between having a newborn and the holidays, we just got around to calling. We bought the van October 26th. They made my husband still pay the $65 diagnostic fee even though there was nothing wrong with the brakes except they needed a little cleaning and grease and they did that for “free”. They said since it was past the 60 days he still had to pay. It was 5 da... read more

Annah Burnes's profile image
Annah Burnes 
5 years ago

Had an amazing experience working with Colby, Colby was able to make my needs and instead of pushing the same that he easily could have done, he listened to what I needed and found a solution that benefited my needs can’t wait to work with him again when the time is right! 

Danielle Malavenda's profile image
Danielle Malavenda 
5 years ago
Amanda Michelle's profile image
Amanda Michelle 
5 years ago
Tori Clark's profile image
Tori Clark 
recommend  Recommended
6 years ago

I had to go for my airbag recall. When I went to check in I was greeted with friendliness and smiles. The waiting area was clean and comfortable and my car was done in about 30 minutes. 

Nathan Alexander Cole's profile image
Nathan Alexander Cole 
recommend  Recommended
6 years ago

Thank you Colby and the rest of the sales team! You guys are excellent to work with! 

Dylan Johnston's profile image
Dylan Johnston 
recommend  Recommended
6 years ago

Had a great experience with Colby and the financing staff. They all knew what they were doing and did not pressure me to purchase anything. Very happy with the price I paid on a used vehicle great service! 

Mike Riccardi's profile image
Mike Riccardi 
recommend  Recommended
6 years ago

bought my second car today from Charles Toyota in Norwich. I highly recommend them! They make buying a car fun and take care of all the little details. Got me a great deal on the loan and an awesome price on the car. We love their service department. They're quick and knowledgeable and do a thorough job. can't recommend this dealership enough. Ask for Colby!!! Toyotas are the most reliable car available, hold their resale value and are just great cars overall. 

Frequently asked questions about Charles Toyota

How is Charles Toyota rated?

Charles Toyota has a 4.5 star rating with 984 reviews. 

When is Charles Toyota open?

Charles Toyota is open now. It will close at 8:00 p.m.  

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