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Chapelwood Primary Care Centre, Western Valley Road, Rogerstone, Western Valley Rd, Rogerstone, Newport, NP10 9DU, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was incorrectly prescribed ciprofloxacin for two months without any diagnostic testing to identify the underlying issue. This powerful antibiotic has affected my overall hormonal balance. The lack of proper investigation and the decision to prescribe such a strong medication reflect a serious level of negligence and incompetence. - This should be looked into, as this is a serious concern.
Contacted them yesterday to book an appointment to be told they've removed me from their records because apparently I live too far away where I've lived for almost 7 years. Receptionist was one of these who thinks she's the Practice Manager when unfortunately she falls way short of having the class for that. I asked why I haven't been notified that they 'kicked me out' and left me without a GP surgery and was told that they 'might' have sent the letter to the my old address, now I've had numerous letters from the Practice co... read more
I am posting this review purely because I cannot believe the difference between this surgery and my own. Listening to other patients the service and systems used appear antiquated and not beneficial to those in need. I can't comment personally about the frontline staff as I have not had the pleasure but going on the negative comments I have heard some improvement in manner would be welcome it would seem.
Chapelwood Surgery has a 2.7 star rating with 59 reviews.
Chapelwood Surgery is open now. It will close at 6:00 p.m.
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