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Cfmoto Powersports Inc is located at 3555 Holly Ln N, Plymouth, MN. This business specializes in Clothing. Cfmoto Powersports Inc is open By appointment only and accepts All Major Credit Cards, American Express, Cash, Discover, Mastercard, Personal Checks and Visa.
3555 Holly Lane North #30, Ste 30, Plymouth, MN, 55447, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They don't stand behind their products, at 170 miles and having the clutch fail and them not covering it under warranty, makes me question my 2 purchases make thru that brand. Plus their customer service doesn't resolve anything, asked to speak to their supervisor and said there was no supervisor and after telling the girl that I was speaking to, that I regret my purchases, she immediately hung up on me.
Business response:
CFMOTO stands behind its warranty. We cover manufacturing defects like all powersports manufacturers. In cases where dealers determine that the cause of the defect was not a manufacturer's defect, those repairs are not covered. If the damaged part is determined to be caused by mis-use, abuse, lack of proper maintenance or not following the vehicles proper break-in period, those are not covered.
I have a cfmoto 500 and we have had nothing but problems with it in shop ONCE again for another engine ?? e bought the extended warranty and they dont cover anything!!!? We get the run around likewe cant find your warranty, a new owner bought the dealership We purchased from and have had our machine for 4 months?? minimally the already rebuilt engine should be warranteed but NOPE!!! How can I talk to someone directly from cfmoto maybe they can help us out????? We love our machine when its working??
Business response:
Could the customer please provide a Vehicle Identification Number for us to research this unit's history? Thanks!
Not even had my cf moto **** 45 days and its been in the shop over half of that. Got it back yesterday after they had to change out a faulty clutch. Cant even change the gears today. Anyone know anyway to give this ****** piece of s*** back to them without having my credit ruined????
Business response:
We are sorry that you unit has experienced this issue. Our records indicate that it was brought in once for a warranty repair that took less than two weeks to get back to the customer. There is no follow-on claim for ongoing problems. If there are any remaining issues with your unit, please contact your local dealer for assistance.
I would never buy or recommend CFMOTO to anyone. We have a XL1000 that we have owned for 9 months and 6 of those were in the shop for multiple issues - starting with a motor replacement with less than 100 miles. **** we had to replace the throttle pedal, throttle cable, starter motor,, starter cable and multiple batteries. These were all on separate occasions that last multiple weeks up to 5months to get parts or to diagnose. I dont feel safe that this thing wont die and leave us stranded (as it already did several times). A... read more
I am so irratated with c.f. moto and not keeping parts in stock or being extremley slow to get parts . I have a 2023 cf moto ****xl and trying to mirrors through your company is atrocious and unacceptable . For the money pd for this machine your company should dammn well be stocked up with parts .
Cheap machine, they sell extended warranty but do not cover anything. My drive belt broke 3 times within a few months of purchase and cf moto fail to provide help
Business response:
Looking at our customer registration data, I find no unit registered to a ******************* or registered with that email address.If the customer could provide the units Vehicle Identification Number, we can review what has happened with his unit. We do not see belts breaking frequently with the exception of mis-use or abuse situations. If the dealer who looked at the unit found any manufacturing defects, they would have covered the belt replacement if it was within the warranty time period for that component.If you can pr... read more
Bought a 2023 CF-Moto ZFORCE Trail 950 back in June and since I owned it, everytime I take it out both headlights fogged up. CF-Moto states it's the atmosphere. I've owned from other manufacturers and not once hear that nor had issues with them fogging up! Dealer said the same!
Business response:
Thanks for your feedback on the headlights. The headlight design includes a small vent in the rear of the light as other brands have. If water gets into that vent, "fogging" can end ** in the light. Generally speaking, we don't hear about this much. Most users are ok avoiding submerging the unit too deep and avoiding directing water into those vents with a hose or pressure washer while cleaning the unit. Hopefully these hints help! Thanks again for your feedback.
We bought a brand new 2022 CFMOTO 800 and we have had so many problems we keep taking it back to the dealership and they keep reaching out to cmf moto and they keep giving us the runaround they have had it in the shop more than we have had it home I will never buy from them again
Business response:
Hello, We are sorry that you had a bad experience after purchasing this unit. After looking up your vehicle, it appears that the dealership thought they had it fixed but it needed some additional parts replaced after the first attempt. We apologize for the inconvenience but believe that the unit has been fixed to meet your expectations, all covered under the warranty. We hope you have years of great riding ahead!!
I bought a 2022 CFMOTO UFORCE **** on 6/28/23. As soon as I got it home and took it on a ride the break fluid leaked out by the back tires. They did fix it but I was with out it for over 2 months waiting on parts. I was happy with it after that until the same thing happened again the beginning of June 2023. I called the dealer where I got it and told them what happened. They said it was still under warranty and would be covered. They got me in June 22nd and I got a call the same day saying CFMOTTO would not cover it because ... read more
Business response:
It's unfortunate that your unit experienced this. In reviewing this case with the dealer notes and our internal Warranty team, we stand by the assessment that the vehicle was driven while the brake was engaged. In this case, both rear brake calipers failed. This is a key indicator that the brake was engaged while driving since both failing on their own at the same time would be extremely unlikely. We asked the dealer if they found evidence of any other reason why the brakes would have failed due a manufacturing defect and th... read more
Cfmoto Powersports has a 1.7 star rating with 64 reviews.
Cfmoto Powersports is closed now. It will open on Monday at 9:00 a.m.
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