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Cfmoto Powersports
- Sports Wear
- Plymouth, MN
About this business
Cfmoto Powersports Inc is located at 3555 Holly Ln N, Plymouth, MN. This business specializes in Clothing. Cfmoto Powersports Inc is open By appointment only and accepts All Major Credit Cards, American Express, Cash, Discover, Mastercard, Personal Checks and Visa.
Location details
3555 Holly Lane North #30, Ste 30, Plymouth, MN, 55447, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought my 2024 cforce 500 and 110 on a Saturday morning. Picked them up and went to ride on my daughter's property. Just flat land riding. Adult riders. After about 2 hours of riding the 500 it would not roll at all. Back tires were locked up. Called dealer told them and they told me I had to bring it back to the dealership that they don't pick up. I told them that they're not even 2 hours old. So he said he would call me back when he had found out if they could come and get it. While waiting for his call I decided to try ... read more
Business response:
We apologize for the inconvenience caused to you by the delays in parts shipments. Upon investigation, it was determined that one of the parts on your order had gone through a change in part number, but the part number on the order had not been changed. This meant that this part continued to show on backorder erroneously. Once this error was determined and corrected, the part shipped out the same day. The dealer has communicated that the repair is being completed today and they anticipate the unit would be ready for pickup t... read more
To:CFMoto Reference:WAR-2018-05 Purchased my 2020 CFMoto UForce 800 and it had been very reliable and good performing utility vehicle. In early August of 2023 I had to take it to the service department of my dealership. We had taken it riding and per their writeup from the technician: Unit was inspected in running condition, very loud knock. Inspected unit, found unit was low on oil, and what was left had water in it. Traced leak to backed out output shaft bolt. Tightened bolt, filled with new oil and ran engine, unit ran fo... read more
Business response:
We have reviewed this case from the records that are available to us. No claim was ever formally submitted into our system. The dealer may have talked to our Tech team on the phone but they never put in a claim. This unit is getting close to four years old. The warranty is a one-year warranty. The bulletin referred to is from the 2017 and 2018 model years. The process that was leading to that defect in 2017/18 was corrected in 2018 and all years subsequent. We watch claims trends and there was no continuing trend with that f... read more
In October 2023 I purchased two 2023 CFMOTO 1000 overland and it has been nothing but problems. On one I used the winch maybe 3 times and it completely stopped working, Also It's hard to get it to go into gear and the main bearing keeps going out. I also had to replace the belt. If My other ATV has been in the shop since February for a Voltage regulator. I call up to the dealership and all they say is that we are waiting to hear back from CFMOTO because they aren't giving them a ship date or an estimated date on the part. I ... read more
Business response:
We apologize that it took a long time to receive this backordered part. The part took far longer than expected to arrive and unfortunately, we didn't have other options to order the part through which would have arrived earlier. We understand that can be very frustrating and apologize for the stress that added to your life. While understanding we didn't deliver this part and repair in a timely manner, your unit is in fully functional order and you should expect many years of riding enjoyment out of it. We have taken steps to... read more
Had a issue with the dash, parts were on backorder for longer than 30 days. All pleas for help were ignored and was told to just contact the dealer for more information.If you have any issue the dealer can't solve... Good luck CFMoto doesn't care.
Business response:
After a review of this customer claim, the only warranty claim seen is for a delaminating dashboard. Unfortunately, the part needed is on backorder. From our understanding, the unit is still fully functional and able to 100% safely be ridden until the part comes in. Understandably, needing to replace a part can be frustrating but that is why the warranty is in place for to protect the owner from having to pay for that. Once the part arrives, it will be a quick repair. Thanks for your patience.
i think if you say you have 90 day warranty you should stand by that if your product was faulty you shouldnt call a customer a lair and not stand by your word i think if your not going to honor it dont put it writing. before i made my first payment the brakes started leaking on both rear calipers and you guys are saying im dumb enough to drive with the parking brake on because you dont want to honor you end of the deal i shouldve known the deal i got with these two units was to good to be true now i know why it was to good. ... read more
Business response:
The simultaneous failure/leaking of both calipers is the most consistent sign of a unit that was run with the parking brake on. We have enough history to see when this is the case vs some other failure. It's unfortunate that this occurred but this is not a manufacturer's defect.
Im regretting the decision of purchasing 2 cfmoto C force Atv s. I bought two of them the same day, brand new from the dealership December 2023, and they have been nothing but problems. it has been proven that it is all been manufacturer defects yet ** Moto refuses to cover them and both machines dont even have 25 hours yet. I even purchased an extended warranty for five years on both machines.. one has engine problems, my 600 and it doesnt even have 10 hours on it. My 400 goes through a tank of gas, less than 25 miles, and ... read more
Business response:
After reviewing the issues with both units, we have found the following in consultation with the dealer:C400 - The tire wear pattern is indicative of using the unit for on road use. The vehicles and tires are designed for off road use only. While the dealer mentioned a toe out condition, that would have resulted in a wear pattern on the edge of the tires. We reviewed the pictures of the tires. The middle wear is typical of when tires are used on a hard road surface.C600 - We found that the customer has not brought this vehic... read more
Purchased brand new in may 2023.Engine went out in July. They tried to say it was our fault and didnt warranty it. Our 12 year old son rides it and he rides under our supervision only. Never abused it. Ridden in trails only! Barely brought through any mud at all. We paid to fix/rebuild it. Then had overheating issues along with many other problems. Fast forward to sept.motor out again. ****** replaces motor out of his own pocket as warranty declined it again. Got it back. Now the driveshaft is broken within 5 minutes! Steer ... read more
Business response:
Hello,After careful review of the contacts the dealership has had with this vehicle, we have determined that the denial of the warranty claim was appropriate. We contacted the dealership that did the work on this vehicle for their insights.Both incidents with this unit were evaluated to be the result of dirt/water ingestion into the engine. This is typically catastrophic. Water/dirt ingestion is not a manufacturing defect which is why the warranty coverage was not appropriate. The dealer covered the first case to assist the ... read more
Purchased a 2022 zforce 800 trail in Feb of 2023. Great machine,. Until, With less than 50 hours on it the motor blew up. Here is the real issue. It broke in June, 2023. We are in December and the dealer says they are waiting on parts still. The dealership says all Cf Moto tells them is the parts are on backorder. CF ************* care says, the dealer has access to all the delivery date. CF ************* Care representatives are not pleasurable to work with absolutely, rude. No one wants to give me answers on anything. I bo... read more
Business response:
I would appreciate if the customer could provide the Vehicle Identification number for his unit. This will help ensure that we are looking at the correct unit. Once we get the **** we will get back to you as soon as we can. CFMOTO
I purchased a **** CFMoto Zforce 800 trail. It literally has 14 miles on it and is currently sitting in the shop of the Dealer I purchased it from. They told me the fuel pump is not holding pressure. They said they submitted a warranty request to see if it's covered. Are you kidding me!! to see if it's covered? ??? IT HAS 14 MILES ON IT!!!! Called ***************** The lady that answered was rude and didn't want to help me at all. CF Moto keeps putting the phrase "Exceeding Expectations" on their website and advertising. The... read more
Business response:
I appreciate the frustration of having an issue with your product with very few miles on it. Dealers submit their warranties to CFMOTO for approval so perhaps the dealer was just being cautious with their language. If there are no signs of mis-use or abuse and the vehicle is in the warranty period, the vast majority of claims get approved without delay. It appears that your claim was authorized by CFMOTO on 12/1/23. I'm confident that your dealer will have you back up and running soon!!
Frequently asked questions about Cfmoto Powersports
How is Cfmoto Powersports rated?
Cfmoto Powersports has a 1.7 star rating with 64 reviews.
When is Cfmoto Powersports open?
Cfmoto Powersports is closed now. It will open on Monday at 9:00 a.m.
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