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Cfmoto Powersports Inc is located at 3555 Holly Ln N, Plymouth, MN. This business specializes in Clothing. Cfmoto Powersports Inc is open By appointment only and accepts All Major Credit Cards, American Express, Cash, Discover, Mastercard, Personal Checks and Visa.
3555 Holly Lane North #30, Ste 30, Plymouth, MN, 55447, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My 2024 cfmoto uforce 1000 has been to the dealership twice for the same problems, leaking transmission output seal to the front driveshaft, severe gear rattling that will vibrate the whole machine, severe metal filings on the magnet in the rear differential, transmission and front differential ( front differential was just replaced under warranty and still has way to much backlash in the gears) the engine is producing brass filings the rear differential also has aluminum filings in the oil with metal on the drain plug. Spar... read more
Business response:
Thanks for your feedback as it gives us an opportunity to make sure things get addressed. We understand that this can be frustrating so we will work to make sure things get taken care of quickly. In conversations with the dealer, it appears that after the initial visit where they replaced the front gear case assembly, the other issues arose that you reported. It sounds like the dealership has been in contact with you to make arrangements for the unit to be brought in for a complete inspection. Any manufacturing defects ident... read more
i have a 2023 CF MOTO uforce 1000xl, its been to the dealer 3 times now for the speedometer being off by at least 8 mph and it accrues more millage on the odometer. for every 1 mile its 1.3 on the odometer on the uforce. my dealer has tried everything to fix the issue and has not gotten anywhere with cf moto, the last attempt to fix it was changing out the dash. which didn't work. but it also now has reset my Millage and hours to zero. the resale value on uforce is now gone due to this, and the speedometer is still off which... read more
Business response:
We understand that the customer has concerns over the speed shown on the speedometer. Lets clarify that speedometers of this type (car and powersports) are not expected to have the precision they may be looking for. Even auto manufacturers use a standard that allows significant variability (5mph variance at 50mph). CFMOTO and the dealer went beyond what we normally would to replace two parts in an effort to establish there was nothing wrong with the unit. Speed measurement is quite complex. There are many potential areas for... read more
I have a uforce 1000 been at shop 3 and half months as of now and is still there, owned for 5 months and been in shop majorityof period ive owned it...this cuts into my work not having my machine....Fuel injector goes out and washes cylinder....they FINALLY approved a rebuild kit which was on back order....they rebuilt it and blew it up again in 10min and cf moto won't answer phones or emails when I try....they now want them to pull motor and recheck everything before sending more parts...would not recommend cf moto due to h... read more
Business response:
In reviewing this case with the dealership and our Technical Support team, we have determined that in order to expedite the diagnosis and repair process, we will replace the entire longblock in the unit. This will bypass further delays in assessing what may be wrong with the unit and just replace the entire component. We have asked the dealership to move the repair up as soon on their schedule as they can given other customer repair work they have pending.Do note that given the reference to the unit being used for work (comm... read more
I bought my 2024 cforce 500 and 110 on a Saturday morning. Picked them up and went to ride on my daughter's property. Just flat land riding. Adult riders. After about 2 hours of riding the 500 it would not roll at all. Back tires were locked up. Called dealer told them and they told me I had to bring it back to the dealership that they don't pick up. I told them that they're not even 2 hours old. So he said he would call me back when he had found out if they could come and get it. While waiting for his call I decided to try ... read more
Business response:
We apologize for the inconvenience caused to you by the delays in parts shipments. Upon investigation, it was determined that one of the parts on your order had gone through a change in part number, but the part number on the order had not been changed. This meant that this part continued to show on backorder erroneously. Once this error was determined and corrected, the part shipped out the same day. The dealer has communicated that the repair is being completed today and they anticipate the unit would be ready for pickup t... read more
To:CFMoto Reference:WAR-2018-05 Purchased my 2020 CFMoto UForce 800 and it had been very reliable and good performing utility vehicle. In early August of 2023 I had to take it to the service department of my dealership. We had taken it riding and per their writeup from the technician: Unit was inspected in running condition, very loud knock. Inspected unit, found unit was low on oil, and what was left had water in it. Traced leak to backed out output shaft bolt. Tightened bolt, filled with new oil and ran engine, unit ran fo... read more
Business response:
We have reviewed this case from the records that are available to us. No claim was ever formally submitted into our system. The dealer may have talked to our Tech team on the phone but they never put in a claim. This unit is getting close to four years old. The warranty is a one-year warranty. The bulletin referred to is from the 2017 and 2018 model years. The process that was leading to that defect in 2017/18 was corrected in 2018 and all years subsequent. We watch claims trends and there was no continuing trend with that f... read more
In October 2023 I purchased two 2023 CFMOTO 1000 overland and it has been nothing but problems. On one I used the winch maybe 3 times and it completely stopped working, Also It's hard to get it to go into gear and the main bearing keeps going out. I also had to replace the belt. If My other ATV has been in the shop since February for a Voltage regulator. I call up to the dealership and all they say is that we are waiting to hear back from CFMOTO because they aren't giving them a ship date or an estimated date on the part. I ... read more
Business response:
We apologize that it took a long time to receive this backordered part. The part took far longer than expected to arrive and unfortunately, we didn't have other options to order the part through which would have arrived earlier. We understand that can be very frustrating and apologize for the stress that added to your life. While understanding we didn't deliver this part and repair in a timely manner, your unit is in fully functional order and you should expect many years of riding enjoyment out of it. We have taken steps to... read more
Had a issue with the dash, parts were on backorder for longer than 30 days. All pleas for help were ignored and was told to just contact the dealer for more information.If you have any issue the dealer can't solve... Good luck CFMoto doesn't care.
Business response:
After a review of this customer claim, the only warranty claim seen is for a delaminating dashboard. Unfortunately, the part needed is on backorder. From our understanding, the unit is still fully functional and able to 100% safely be ridden until the part comes in. Understandably, needing to replace a part can be frustrating but that is why the warranty is in place for to protect the owner from having to pay for that. Once the part arrives, it will be a quick repair. Thanks for your patience.
i think if you say you have 90 day warranty you should stand by that if your product was faulty you shouldnt call a customer a lair and not stand by your word i think if your not going to honor it dont put it writing. before i made my first payment the brakes started leaking on both rear calipers and you guys are saying im dumb enough to drive with the parking brake on because you dont want to honor you end of the deal i shouldve known the deal i got with these two units was to good to be true now i know why it was to good. ... read more
Business response:
The simultaneous failure/leaking of both calipers is the most consistent sign of a unit that was run with the parking brake on. We have enough history to see when this is the case vs some other failure. It's unfortunate that this occurred but this is not a manufacturer's defect.
Im regretting the decision of purchasing 2 cfmoto C force Atv s. I bought two of them the same day, brand new from the dealership December 2023, and they have been nothing but problems. it has been proven that it is all been manufacturer defects yet ** Moto refuses to cover them and both machines dont even have 25 hours yet. I even purchased an extended warranty for five years on both machines.. one has engine problems, my 600 and it doesnt even have 10 hours on it. My 400 goes through a tank of gas, less than 25 miles, and ... read more
Business response:
After reviewing the issues with both units, we have found the following in consultation with the dealer:C400 - The tire wear pattern is indicative of using the unit for on road use. The vehicles and tires are designed for off road use only. While the dealer mentioned a toe out condition, that would have resulted in a wear pattern on the edge of the tires. We reviewed the pictures of the tires. The middle wear is typical of when tires are used on a hard road surface.C600 - We found that the customer has not brought this vehic... read more
Cfmoto Powersports has a 1.7 star rating with 67 reviews.
Cfmoto Powersports is open now. It will close at 5:00 p.m.
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