Century 21 Action, Inc

Jesse B. 

on Birdeye

a year ago

First time staying on topsail. Found a property we liked listed by century 21. Property was great and detailed properly on their website. Called 1 time because my son had hit a button on the tv remote and tv would not work. Called century 21 and the girl that answered was very helpful and got us back up running again. Will definitely stay with again 

Amy B. 

on Birdeye

a year ago

I think that Century 21 did a good job of providing useful information before and throughout our stay, however, we were not very happy with several things regarding the house. 1. Cleaning supplies were left out upon our entry. Dirty paper towels and spray were a definite turn off. The house was not properly cleaned. I vacuumed during the first two hours of our arrival. The few rugs there were extremely worn and dirty. 2. The kitchen was poorly stocked. Whereas they had adequate pots, there was only one usable frying pa... read more

William C. 

on Birdeye

a year ago

I rented an additional baby crib for extra $$ when it was already present in the house. I didn't see it for a couple days because it was in a closet. You should be aware of renting additional items to folks when the stuff is already at the rented house. I will use another company for reservations next time. Otherwise, you did great 

Vanessa 

on Birdeye

a year ago

Staff was friendly but was very disappointed and upset that no one mentioned that the house was listed for sale and that we would be asked to let people see the house while we were there. That was a big oversight and unprofessional. While that was a big deal, everything and everyone else was fine. 

Susan B. 

on Birdeye

a year ago

Couldn't check in until 5:00pm, then had the worst time getting into the house due to the terrible condition of the locks on the doors. One toilet seat was cracked and pinched when you used it- only toilet on the main floor, of course. House was not swept before we arrived and the floor was quite sandy. Two of the plastic chairs on the front porch had cracked rockers and made loud noises when used. No dish towels at all. We had to use hand towels or buy some and we were not told to bring this, but we're in fact told all... read more

J C. 

on Birdeye

a year ago

Did just OK, Check in was great but property was not inspected and put in proper shape upon our arrival. Had to call and get outdoor shower fixed on our arrival. That should have been taken care of before arrival. Did not like the having to wait over 45 days to get my damage deposit back. You knew within a few days that we did not damage anything. Why hold MY money for over 45 days!!!! Don't know that I will rent from Century 21 at Topsail again. Have gone to Emerald Isle in the past and the rental agency there was just GREA... read more

Paul W. 

on Birdeye

a year ago

House is OK. It needs a mid season cleaning. On both of the ocean side bedrooms the carpet by the sliding door wall has mold (the carpet is black). The bedroom with the king bed leaked with the rain. I reported these issues and basically was brushed off stating all houses here have similar issues. We have rented this house three years in a row and this year it had the leak and mold issues. We will rethink renting this house again because of the mold issues 

Doreen M. 

on Birdeye

a year ago

We enjoyed our stay. There were a couple of things we had to get fixed ( tub and hood that covers chimney). Service was quick. The shower liner was extremely dirty. You would think the cleaning service would have cleaned or changed it. Linens and towels was wrapped in plastic., which we appreciated. Peaceful area, friendly people 

Bob G. 

on Birdeye

a year ago

Your staff there was very friendly and upbeat. I stayed in Sea-Cluded in Serenity Point. This was my first time renting from you and my first time in Serenity Point. I have been coming to different parts of Topsail my entire life every year. The unit was superbly furnished. There was never a time I felt there was something I needed. I really appreciated the fact that linens were standard for the unit. Nice not having to bring my own. The care bag with soaps etc. was a great touch. I now have a new realtor for next year! One ... read more