Century 21 Action, Inc

Paul W. 

on Birdeye

2 years ago

House is OK. It needs a mid season cleaning. On both of the ocean side bedrooms the carpet by the sliding door wall has mold (the carpet is black). The bedroom with the king bed leaked with the rain. I reported these issues and basically was brushed off stating all houses here have similar issues. We have rented this house three years in a row and this year it had the leak and mold issues. We will rethink renting this house again because of the mold issues 

eddie Z. 

on Birdeye

2 years ago

It was great need new furniture 

Bob G. 

on Birdeye

2 years ago

Your staff there was very friendly and upbeat. I stayed in Sea-Cluded in Serenity Point. This was my first time renting from you and my first time in Serenity Point. I have been coming to different parts of Topsail my entire life every year. The unit was superbly furnished. There was never a time I felt there was something I needed. I really appreciated the fact that linens were standard for the unit. Nice not having to bring my own. The care bag with soaps etc. was a great touch. I now have a new realtor for next year! One ... read more

Judy L. 

on Birdeye

2 years ago

Ease of making reservation. Loved the starter bag. It helped as you don't have to rush to the grocery store. Friendly and knowledgeable when I called the office. I liked the email reminders. 

Penny B. 

on Birdeye

2 years ago

picking out the house and check-in was a breeze, agent was very helpful and assisted in picking out the right size home. Although we found things to be a little unkept at the house itself. Very cluttered under the house, microwave handle looked to have a had a quick fix with glue - which didn't hold, cleaners should have checked over the property for major dust - found on walls, ceilings and ledges. And the deck railing outside the main level bedroom had not been fixed - which was brought to your attention weeks ago when my ... read more

Jessica 

on Birdeye

2 years ago

Check in and out was easy. Communication and updates were frequent and informative. Very pleased with customer service. 

Nancy H. 

on Birdeye

2 years ago

Check in was very easy and prompt. Reservation process was also very easy. The house, on the other hand, had dirty carpets, dirty walls, laminate coming off in many places on the kitchen cabinets, broken fridge door shelf but it was replaced the next day. The exterior has siding that is deteriorating . The ground level bedroom accessed through the garage has what looks like water damage along the baseboards and a moldy/mildew type odor. This house is in need of improvements by the Owners very soon. We did enjoy our stay ... read more

Charmaine C. 

on Birdeye

2 years ago

Century 21 is highly recommended for ease of conducting business. Office staff is great to work with. Re the Unit: Few bad weather nights forced us inside & analog TV in living room is SO small, difficult to see. I know the person that cleans has a short time but window sills, blinds are always dusty, furniture dusty, Floors, carpets and bathrooms are clean. Sweet Dreams who furnishes linens do a FABULOUS job to provide well organized, CLEAN NICE linens every year without fail. Unit is well stocked with kitchen items t... read more

Courtney T. 

on Birdeye

2 years ago

We had a few suggestions for the condo itself. We wrote down all of the improvements and brought it in to your staff and they handled it really well. We shared our concern about the extremely uncomfortable sleeper sofa (we were having two guests coming in to stay with us that same evening), and the staff contacted the owner, sent someone to take pictures and look at the sleeper sofa, and sent a brand-new one out the same day! The bedroom door hinge was also not attached to the door, and that was fixed as well. Staff was very... read more