Century 21 Action, Inc

Cheryl S. 

on Birdeye

2 years ago

First the good: I was kept well informed about the rental and expectations via email on a regular basis. It was easy to book the rental. When we had a plumbing issue, a plumber came to the unit and resolved the issue within a very short amount of time. Now the not so good: When I stopped to pick up the packet with keys and passes, the receptionist was rather rude and obviously not happy to see me at 4:50 in the afternoon. When I asked about the welcome starter kit, I was told it had been delivered to the unit. It was not ... read more

Eric P. 

on Birdeye

2 years ago

We absolutely LOVE Topsail Island! This will definitely be our annual beach vacation for years to come. The house we rent is right on the beach, there are several stores on the island for convenience, especially if you dont want to travel far for groceries, dinner or souvenirs. A little piece of heaven... that's for sure!! I recommend Century 21, Action for you vacation needs, they were so helpful from start to finsih. 

Debbie P. 

on Birdeye

2 years ago

We stayed at Beach Mountain Duplex for the second time and loved it! The house and location is great. Our check in was flawless,we even got our key a tiny bit early, loved it! Hope to be back in 2 years, see you then! 

Jennifer L. 

on Birdeye

2 years ago

Loved the beach, but the place where we stayed, was to dated. The wiring was old, the sink was old, carpet needs pulled up to old. Beds need replaced. The whole place needs complete updating. 

Cara S. 

on Birdeye

2 years ago

This was our second year with century 21 action. Always a great experience and any problems were handled quickly and to greatest approval! Already booked our third year. 

Judy L. 

on Birdeye

2 years ago

Ease of making reservation. Loved the starter bag. It helped as you don't have to rush to the grocery store. Friendly and knowledgeable when I called the office. I liked the email reminders. 

Penny B. 

on Birdeye

2 years ago

picking out the house and check-in was a breeze, agent was very helpful and assisted in picking out the right size home. Although we found things to be a little unkept at the house itself. Very cluttered under the house, microwave handle looked to have a had a quick fix with glue - which didn't hold, cleaners should have checked over the property for major dust - found on walls, ceilings and ledges. And the deck railing outside the main level bedroom had not been fixed - which was brought to your attention weeks ago when my ... read more

Jesse B. 

on Birdeye

2 years ago

First time staying on topsail. Found a property we liked listed by century 21. Property was great and detailed properly on their website. Called 1 time because my son had hit a button on the tv remote and tv would not work. Called century 21 and the girl that answered was very helpful and got us back up running again. Will definitely stay with again 

Thomas S. 

on Birdeye

2 years ago

I seriously can't believe your agency is refusing to reimburse me $17 for a coffee maker that I had to purchase to replace a broken unit. It was 6:30 AM Sunday morning. Would you really have driven over a replacement unit by 8 AM that same day (the coffee was finally done by 8 after purchasing, cleaning the pot, etc.)? After a long day on the road Saturday, all I wanted was a pot of MY coffee to enjoy on the deck of the house. I have to believe that the rental owners wouldn't be too happy to know that your agency is will... read more