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Cazoo Customer Centre Chertsey
- Automotive
- Chertsey
About this business
Location details
Staines Rd, Chertsey, KT16 9DA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Terrible service, from start to finish. The car they sold me is faulty and has been in the garage 5 times in the last 2 months and they won’t accept a return despite the issue being raised within the warranty period. They don’t offer hire car’s, on one occasion i was left without a car for almost an entire month. Customer service phone queues are always over 45 minutes and even when they do answer cannot provide any help. Would NEVER buy from them again.
Terrible service, from start to finish. The car they sold me is faulty and has been in the garage 5 times in the last 2 months and they won’t accept a return despite the issue being raised within the warranty period. They don’t offer hire car’s, on one occasion i was left without a car for almost an entire month. Customer service phone queues are always over 45 minutes and even when they do answer cannot provide any help. Would NEVER buy from them again.
Upon collecting my car from Chertsy, I pointed out issues with the tires and I was assured by staff that if I contacted support via email when i got home, the matter would be promptly addressed. However, despite reaching out over three times within the first week, I received no response. This lack of communication was already concerning. After finally receiving a response, I was informed that the issue would be addressed and booked in with a local garage. However, to my dismay, I received a call today, well over a month late... read more
Upon collecting my car from Chertsy, I pointed out issues with the tires and I was assured by staff that if I contacted support via email when i got home, the matter would be promptly addressed. However, despite reaching out over three times within the first week, I received no response. This lack of communication was already concerning. After finally receiving a response, I was informed that the issue would be addressed and booked in with a local garage. However, to my dismay, I received a call today, well over a month late... read more
Picked up car with wife made to feel special wonderful experience highly recommended
Frequently asked questions about Cazoo Customer Centre Chertsey
How is Cazoo Customer Centre Chertsey rated?
Cazoo Customer Centre Chertsey has a 3.3 star rating with 230 reviews.
When is Cazoo Customer Centre Chertsey open?
Cazoo Customer Centre Chertsey is open now. It will close at 6:00 p.m.
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