Castle Gardens Medical Centre

Nayeem Rahman 

on Google

2 months ago

Waiting 2 hours for visiting Dr, for my wife with new born baby, feeling annoyed 

FIONA GILMOUR 

on Google

3 months ago

If I could of given 0 stars I would have. After registering my heavily pregnant daughter with the surgery last week, we had the misfortune of being confronted with the RUDEST passive aggressive receptionists I have ever had the displeasure to come across. The FIRST visit to the building and we followed the signs and approached the desk. We were unfortunately at the wrong surgery, we needed to be next door. This simple mistake however DOES NOT need to be Met with such hostility. If your reception staff cannot handle being in ... read more

Tanya Ross 

on Google

5 months ago

The new online registration for this centre was very easy and efficient, and the staff at the reception have always been very nice and helpful. I've only met with the pediatric nurse so far but she's been very polite and thorough with her job. Worth mentioning though is they don't do appointments over the phone- if you need to see someone their policy is a walk in one. You need to visit the centre between 8-10am, join the queue and staff at the reception will direct you to your clinician. Overall, I have an optimistic view o... read more

************ 

on Google

5 months ago

Very hit and miss. Had to recenty speak to a "Dr" had to explain myself 3 times in the most basic laymen's terms and he still didn't understand. Had to chase further and found minimal notes taken and nothing that was of use. Totally useless and a waste of my time. Let down as a patient, should be ashamed of themselves!