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Carriage Kia

5.0

About this business

Location details

2815 Browns Bridge Rd, Gainesville, GA, 30504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
5.053 reviews
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Sherry's profile image
Sherry 
3 years ago

E ans1340 Excellent service and courteous staff have made me a huge fan! Thank you 

Cathy's profile image
Cathy 
3 years ago

Carriage Cares! Really?? Cares about what exactly? Their advertising slogan is "Carriage Cares". The question is, "What do they care about?" I had the worst experience with a car dealership in my life at Carriage. I went in not really prepared to buy a car but wanting to. I knew that my credit was less than perfect. However, that should not allow the sales people to be condescending to me. The first guy treated me like a total idiot because I am female. After he told me that the car I wanted simply could not be obtained, I r... read more

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Lisa 
3 years ago

BUYER BEWARE! We recently bought a Kia Forte from this dealership. When we took the car in for its first service, the technician advised my husband that one of the tires was bad and that he had never seen a tire lose its tread in the middle of the tire. He also advised us that we would have to pay for another tire because the damaged one was due to "road hazard." Of course, they cannot tell us what type of road hazard would cause this type of damage to a tire! The dealership will not stand behind the tire because "we didn't ... read more

David's profile image
David 
3 years ago

!!!SHADY SHADY SHADY!!! Very dishonest! They changed the figures on the buyers agreement. They said they were giving us $12000 for our car and then gave us $9000. Overall made the experience as complicated as possible so they could screw us. SHADY SHADY SHADY BUYER BEWARE Make sure to scroll down about 30 reviews. The positive ones are obviously written by Carriage. Its not hard to make a fraudulent account. 

Donna's profile image
Donna 
3 years ago

Donna H. Great service and professional atmosphere. Love my Sorento after driving a Grand Caravan for 20 years! 

Karen's profile image
Karen 
3 years ago

Karen Smith Customer Service at Carriage Kia in Gainesville is outstanding. The Service Department personnel are intentional in providing a thorough explanation of any work that needs to be done on your vehichle. Appointment times are always honored and service is provided in a timely manner. I highly recommend Carriage Kia! 

Daniel's profile image
Daniel 
3 years ago

Everything I expected exellent service, friendly staff, quick service. I had a 7:30 appointment and was back on the road by 8:15. The service tech found a nail in my tire durring his inspection which saved me from a flat in the future. 

Becky's profile image
Becky 
3 years ago

Used Car CON MAN I recently bought a Kia Amanti from this dealership two weeks ago. I took the car for an extended test drive over the weekend before I bought the car. When I bought the care I told the salesman that the brakes on the car were scrubbing and the front head light high beam was out. I almost did not sign the papers because I did not want to buy a used car and turn around and have to put money out to fix it. I was assured several times by the salesman that Carriage would stand behind their cars and would not sale... read more

michael's profile image
michael 
3 years ago

Carriage Kia Service Went in for my first oil change. I received great service in a timely manner. I will go back again to maintain my new Kia Sorento. 

Frequently asked questions about Carriage Kia

How is Carriage Kia rated?

Carriage Kia has a 5 star rating with 53 reviews. 

When is Carriage Kia open?

Carriage Kia is closed now. It will open tomorrow at 7:00 a.m. 

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