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Carriage Kia

5.0

About this business

Carriage Kia in Gainesville is a friendly, purpose-built full-service Kia dealership just off Browns Bridge Road, close to Highway 53. We’re proud to represent Kia, famed for its style, quality, value, and industry-leading warranties. Our extensive inventory of new and used Kia vehicles is expertly backed up by our friendly, helpful, and experienced team of Kia professionals. Carriage Kia Gainesville facilities include new and used vehicle sales, Kia Service, Kia Parts and Accessories, and a customer waiting area with ... read more

Location details

2815 Browns Bridge Rd, Gainesville, GA, 30504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
5.053 reviews
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Delbert's profile image
2 years ago

Mrs. Sue Meyer Our experience at Carriage Kia has alway been a pleasant one. The staff is friendly and accommodating. Our service has been provided within a reasonable amount of time and the waiting area is quite comfortable. As of this date we have had nothing but good things to say about Kia. 

Rebeccah's profile image
2 years ago

unethical, deplorable, shameful business practices Dealership would not take NO for an answer and then reneged on contract 48 hours later. After accepting our trade "sight unseen," despite our insistence we bring it to them before making a deal, they demanded more money when delivery of the trade was attempted; initially threatening us if we walked because we "signed a contract." Even after accepting new terms, they then refused to honor the agreement and treated us as 2nd class citizens whose money was not good there. (appa... read more

Donna's profile image
2 years ago

Donna H. Great service and professional atmosphere. Love my Sorento after driving a Grand Caravan for 20 years! 

Michelle's profile image
2 years ago

Very Positive Experience Our Sorento was due for some routine maintenance and we unexpectedly had a dashboard indicator light come on. We were able to call Carriage and have an appointment made within about an hour of the time we called. Our vehicle was promptly checked in and the problem addressed and maintenance performed. I had a pleasant wait in a nice, cool waiting area complete with TV and WiFi and left the dealership a little over an hour following my arrival with freshly maintained vehicle; with our problem addressed... read more

Robert's profile image
2 years ago

Top Notch all the way I recently purchased a 2013 Kia Soul from Carriage Kia in Gainesville, GA. The sales process was pleasant from the test drive to driving our new vehicle home. All of the staff at Carriage are friendly, professional and are the epitome of customer service excellence. My wife and I are both in customer support professions and we both uphold customer satisfaction to a high standard. This past Saturday 12/15 my vehicle was brought in for it's first scheduled maintenance. I was greeted before I could get out... read more

Karen's profile image
2 years ago

Karen Smith Customer Service at Carriage Kia in Gainesville is outstanding. The Service Department personnel are intentional in providing a thorough explanation of any work that needs to be done on your vehichle. Appointment times are always honored and service is provided in a timely manner. I highly recommend Carriage Kia! 

Jennifer's profile image
2 years ago

Jennifer T I just had my first oil change visit with Carriage KIA. Very smooth visit. Wait time was fantastic and the service receptionist was very nice and informative. I have really been enjoying my new KIA. 

Becky's profile image
2 years ago

Used Car CON MAN I recently bought a Kia Amanti from this dealership two weeks ago. I took the car for an extended test drive over the weekend before I bought the car. When I bought the care I told the salesman that the brakes on the car were scrubbing and the front head light high beam was out. I almost did not sign the papers because I did not want to buy a used car and turn around and have to put money out to fix it. I was assured several times by the salesman that Carriage would stand behind their cars and would not sale... read more

michael's profile image
2 years ago

Carriage Kia Service Went in for my first oil change. I received great service in a timely manner. I will go back again to maintain my new Kia Sorento. 

Frequently asked questions about Carriage Kia

How is Carriage Kia rated?

Carriage Kia has a 5 star rating with 53 reviews. 

When is Carriage Kia open?

Carriage Kia is open now. It will close at 5:00 p.m.  

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