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Carriage Kia

5.0

About this business

Location details

2815 Browns Bridge Rd, Gainesville, GA, 30504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
5.053 reviews
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Diane's profile image
Diane 
3 years ago

A+ Had a wonderful experience shopping for new car at Carriage Kia in Gainesville. I had specific parameters for leasing a new car, which were all met and in the price range I wanted. There was no pressure from the sales person and he was able to quickly assess my needs/wants and steered me (no pun intended!) to a Kia Sorento. This was the first dealership I had visited in my search for a new car and I intend to return when my lease is up! 

lisa's profile image
lisa 
3 years ago

service department - kia I have a kia and the service department at carriage kia has always been professional and willing to help. They have performed the maintenance on my vehicle in a very timely manner. I have even called at the last minute and they have taken me for a quick oil change with little to no wait. I have not had a bad experience yet with there service department or any of their techs. 

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Cathy 
3 years ago

Carriage Cares! Really?? Cares about what exactly? Their advertising slogan is "Carriage Cares". The question is, "What do they care about?" I had the worst experience with a car dealership in my life at Carriage. I went in not really prepared to buy a car but wanting to. I knew that my credit was less than perfect. However, that should not allow the sales people to be condescending to me. The first guy treated me like a total idiot because I am female. After he told me that the car I wanted simply could not be obtained, I r... read more

Dave's profile image
Dave 
3 years ago

Revised, Kia good, Carriage, not so much I bought a Kia Forte Sedan a few weeks ago from Carriage. Let me say first that the car is great so far and that the price was good as best as I can tell. Now the bad. During the process the salesman wanted to see if I could qualify me for Kia financing which would result in a $500 kickback for the deal. I agreed. In addition to that the dealership without my knowledge ran the financing through three banks. That of course dings your credit rating. I still don't have a title for the ca... read more

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Jennifer 
3 years ago

2012 Kia sportage maintenance Excellent, quick service of my 2012 Kia sportage that I purchased for carriage Kia. The first 4 services are free so that's a plus too. 

Scott's profile image
Scott 
3 years ago

New Kia The best car buying experience I've ever had. The staff was friendly and knowledgeable. There was absolutely no pressure to buy. I told Robert what kind of a vehicle I was looking for and what I wanted to pay as far as monthly payments go. Not only did he put me in the perfect car for my family, he was able to keep my payments much lower than what I told him. I would recommend Carriage Kia to anyone. 

Rebeccah's profile image
Rebeccah 
3 years ago

unethical, deplorable, shameful business practices Dealership would not take NO for an answer and then reneged on contract 48 hours later. After accepting our trade "sight unseen," despite our insistence we bring it to them before making a deal, they demanded more money when delivery of the trade was attempted; initially threatening us if we walked because we "signed a contract." Even after accepting new terms, they then refused to honor the agreement and treated us as 2nd class citizens whose money was not good there. (appa... read more

Donna's profile image
Donna 
3 years ago

Donna H. Great service and professional atmosphere. Love my Sorento after driving a Grand Caravan for 20 years! 

Daniel's profile image
Daniel 
3 years ago

Everything I expected exellent service, friendly staff, quick service. I had a 7:30 appointment and was back on the road by 8:15. The service tech found a nail in my tire durring his inspection which saved me from a flat in the future. 

Frequently asked questions about Carriage Kia

How is Carriage Kia rated?

Carriage Kia has a 5 star rating with 53 reviews. 

When is Carriage Kia open?

Carriage Kia is closed now. It will open tomorrow at 7:00 a.m. 

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