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Carriage Kia

5.0

About this business

Location details

2815 Browns Bridge Rd, Gainesville, GA, 30504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
5.053 reviews
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Dave's profile image
Dave 
3 years ago

Revised, Kia good, Carriage, not so much I bought a Kia Forte Sedan a few weeks ago from Carriage. Let me say first that the car is great so far and that the price was good as best as I can tell. Now the bad. During the process the salesman wanted to see if I could qualify me for Kia financing which would result in a $500 kickback for the deal. I agreed. In addition to that the dealership without my knowledge ran the financing through three banks. That of course dings your credit rating. I still don't have a title for the ca... read more

Richard's profile image
Richard 
3 years ago

Another Great Service Experience with Carriage Kia I had my 2011 Kia Optima serviced on Monday, 8-13-2012. I called that morning, even though it was last minute and was able to get an appointment. They had sent me a special in the mail on an oil change, and they also washed my car as an added service free of charge. They had my oil changed and car washed in 30 minutes! Great service and a great price. I've been very pleased with my entire experience at Carriage since I bought my car in 2011. The service department is top not... read more

abby's profile image
abby 
3 years ago

Proud "Two-Time" Kia owner I am a "Two-Time" Kia owner. First I had a Kia Forte, now I have a SOUL and I love lovelove it. Darryl was my sales rep and he was so helpful with finding the right one with the options I wanted and the price I could afford. Nothing but Kia for me from here on out, if they would just make a truck I'd have it made 

Marilyn's profile image
Marilyn 
3 years ago

Service Department Excellent service. Anserwed all my questions. Will use them to service my car in the future and would recomend them to others. 

Scott's profile image
Scott 
3 years ago

New Kia The best car buying experience I've ever had. The staff was friendly and knowledgeable. There was absolutely no pressure to buy. I told Robert what kind of a vehicle I was looking for and what I wanted to pay as far as monthly payments go. Not only did he put me in the perfect car for my family, he was able to keep my payments much lower than what I told him. I would recommend Carriage Kia to anyone. 

Rebeccah's profile image
Rebeccah 
3 years ago

unethical, deplorable, shameful business practices Dealership would not take NO for an answer and then reneged on contract 48 hours later. After accepting our trade "sight unseen," despite our insistence we bring it to them before making a deal, they demanded more money when delivery of the trade was attempted; initially threatening us if we walked because we "signed a contract." Even after accepting new terms, they then refused to honor the agreement and treated us as 2nd class citizens whose money was not good there. (appa... read more

Rachel's profile image
Rachel 
3 years ago

HORRIBLE DEALERSHIP!!! DON'T EVER USE THEM TO BUY A CAR!! I am new to car shopping. I made the horrible mistake of shopping here first. I can think of many mistakes I made and things I was pushed into because of my lack of knowledge but one of them was allowing them to trick me. I bought the 2010 Kia Forte. We played the typical "used car salesman" game for almost a week. When they finally got the car to a monthly payment we were happy with, we came in to sign the paperwork. They are EXTREMELY good smooth talkers and high pr... read more

Robert's profile image
Robert 
3 years ago

Top Notch all the way I recently purchased a 2013 Kia Soul from Carriage Kia in Gainesville, GA. The sales process was pleasant from the test drive to driving our new vehicle home. All of the staff at Carriage are friendly, professional and are the epitome of customer service excellence. My wife and I are both in customer support professions and we both uphold customer satisfaction to a high standard. This past Saturday 12/15 my vehicle was brought in for it's first scheduled maintenance. I was greeted before I could get out... read more

Jennifer's profile image
Jennifer 
3 years ago

Jennifer T I just had my first oil change visit with Carriage KIA. Very smooth visit. Wait time was fantastic and the service receptionist was very nice and informative. I have really been enjoying my new KIA. 

Frequently asked questions about Carriage Kia

How is Carriage Kia rated?

Carriage Kia has a 5 star rating with 53 reviews. 

When is Carriage Kia open?

Carriage Kia is closed now. It will open at 7:00 a.m. 

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