At Carolina Dental Arts, we want to offer our patients the very best dental care in NC. In order to accomplish this, we prioritize the following items. High Standards Our team maintains a standard of excellence in every aspect of our dental practice. From our procedures to our equipment to our techniques, it’s our goal to help you achieve optimal dental health. If a dental emergency comes up, we make every effort to take care of the problem as soon as possible. A Positive Experience A visit to Carolina Dental Arts is unlike any other experience you’ve had at a dental practice. We build a foundation of trust with our patients and provide individualized care. Not only that, but ourSuggest edits
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7 years ago
We do apologize for the lengthy appointment, we are doing our best to shorten appointment times as much as possible, but we do not want to compromise the quality of the exam! Thank you for the review!
7 years ago
Despite our best efforts and lengthy explanations, sometimes misunderstandings between patient and doctors occur. We understand that conversations, e-mails and phone calls can be forgotten, which is why we keep records in your chart. We follow standards of care as outlined by the North Carolina Dental Board, which means we cannot always do what a patient wants when it would be unethical. We abide by HIPPA law & guidelines, including requiring a signed records release from your new dental office before we can send any patient records. This particular case was brought before the Better Business Bureau and resolved in our favor. Please viewed your result here: http://www.bbb.org/charlotte/business-reviews/dentists/mid-carolina-dental-center-pllc-in-charlotte-nc-269040/complaints. Nevertheless, we wholeheartedly apologize for the inconvenience this has caused you. We will take this situation and use it as a learning tool to improve our practice to ensure our patients are happy! Thank you very much for your review!
7 years ago