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Carolina Auto Spa
- Car Wash
- Cary, NC
About this business
Professionally trained, uniformed and fully insured technicians serving clients with our 100% no-hassle guarantee. We offer a full range of services from car washing to full reconditioning auto detailing. Carolina Auto Spa's two physical car washing locations in Cary and Apex provide a exterior car washing, full service car washing and detailing on site also. Locally owned and operated for over 15 years, you may reach our owner, Karl Murphy, by cell phone or email any day of the week. We like to say clients of Carolina Auto ... read more
Location details
1370 NW Maynard Rd, Cary, NC, 27513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I won't go any place else!!! – After reading the last response posted for Carolina Auto Spa, I felt the need to wholeheartedly disagree. As a customer of Carolina Auto Spa for the better part of 5 years, and having "tried" the so-called "competition," I have determined this IS THE BEST CAR WASH!!!! I have been in the customer service industry for more than 25 years and can honestly say that the service at Carolina Auto Spa is unsurpassed. Not only are all the people friendly and more than willing to go the extra mile to make... read more
Terrible work, customer service – I went in on Sunday afternoon, 1/28/07 and paid for the deluxe car wash ($20). After about 30 minutes, I got the car back, but it had not been cleaned nearly to what was advertised. The dashboard had not been dusted *at all*, the front cup holders had not been wiped down *at all*, the insects had not been cleaned from the front of the car, and there was no fragrance applied. I was too rushed to have them work on it for another 30 minutes, so I left. Later that day it rained and snowed. As pe... read more
Best Car Wash I've Found – Carolina Auto Spa has always been one of the best around. Lately however they have made several changes that made them even better (didn't think it was possible)! Recently they introduced an unlimited wash plan which I quickly signed up for. Now I can go as often as I like for one monthly fee. The full service washes are still worth the wait but if I'm in a hurry I can get an exterior wash and go to the free self serve vacuums at the exit of the wash. I can be in and out in a very short amount of t... read more
Good service, fast friendly girl taking orders will be back – Got a coupon in the mail - $2.00 off. First visit. Staff was professional and cheery considering...the cold. Took 25 minutes at lunch for the $20 serivce. Nice little girl taking orders tried to sell me the "special of day" hand wax for $30...$5 off menu price. I passed on it for now to see how they did. Car was clean. May come back for the free vacuums. Nice option when it gets warmer.
Poor customer service – Well, go to this place for a deluxe car wash as long as you do not have to be anywhere for at least an hour. I took my car there on a Tuesday at 11:20pm. I waited in line 12 minutes just to place my order. Then waited another 20 minutes for my car to be put through the automatic car wash. After that I was able to wait another 30 minutes while the attendant alternated between vacuuming my car, cleaning the windows, wiping off the dashboard and center console and drying off other vehicles who paid much ... read more
Miserable Customer Service – First of all, it took them almost an hour to perform the basic washing and vacuuming package to my car (which by the way, didn't look like they even vacuumed the back). As I wait patiently on my hour lunch break, cars are starting to line up behind me. The employees aren't rushing around trying to get you out of there quicker but, rather moving slower than ants. Not only did it take FOREVER, but when my car was finally returned to me, the antenna was missing. After questioning the General Manager... read more
Fast and Friendly – I usually get the $20 wash but was short on time and had a biz mtng right after lunch. Took the $5 express wash. No pushy upsell, just a thanks for stopping in. The advertised 5 minutes was probably 8 but I stayed in the car and on the phone. Nice gal at the end toweled my acura off and I was gone to my meeting with time to spare. Love the new express services
Disappointing Experience TWICE – I am new to Raleigh area, so I come online to search for a great place to take care of my car. Auto spa has the highest score and best reviews, and I went there. I went and asked for an express deluxe for my car. The exterior was shining, but there is a big wet dirty footprint on my front white carpet, obviously left by a worker while driving my car to wash -- that could happen to anyone, and I still tip him well. But when I drove out of the parking lot, I found out my left mirror was turned ... read more
Carolina Auto Spa – Karl, Hope all is well. Just wanted to let you that we live less than a half mile away from Bunkey's Car Wash on Cary Parkway. Because of your superior service, friendly staff and attention to detail, I drive an extra 10 miles for your high quality service. You have earned a customer for life and I always tell my friends about my positive experiences with CAS. All the best! Doug Weatherspoon
Frequently asked questions about Carolina Auto Spa
How is Carolina Auto Spa rated?
Carolina Auto Spa has a 3.1 star rating with 379 reviews.
When is Carolina Auto Spa open?
Carolina Auto Spa is open now. It will close at 6:00 p.m.
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