Carmax Dealership's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Carmax Dealership

4.1

About this business

Location details

35 Auto Center Dr, Incline Village, NV, 89511, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.155 reviews
Select a rating
Ricky Thomas's profile image
Ricky Thomas 
recommend  Recommended
2 years ago

10/10. Seamless easy process. Eduardo, kavish and Jonah were great. Great experience 

Joseph Bascio's profile image
Joseph Bascio 
recommend  Recommended
3 years ago

So efficient, the people who take care of u are very understanding, and seam to know what they are doing, gave me to dollar for my car! 

Marie Antonette Obnial Cheng's profile image
Marie Antonette Obnial Cheng 
recommend  Recommended
3 years ago

Very easy transaction and good offer for my vehicle 

Timothy Berry's profile image
Timothy Berry 
3 years ago

CarMax sold me a wrecked car. I discovered after I did my own search on the VIN. They do not provide CarFax, some other Car check that when it was printed…it could not be read. Not only was it a wrecked 370z but it had multiple mechanical issues they weren’t fixed while under warranty. They only took it back because they had no choice, due to their 30day return policy. Didn’t offer me a ride to a nearby shopping center, just a CarMax bag to carry my possessions and papers. W… See more 

LB Coffey's profile image
LB Coffey 
recommend  Recommended
3 years ago

Shout out to Kim For her hard work and dedication on finding what I was looking for!!! Thanks to Mike in the service dept. For his continuous effort!!! Could not ask for a better teamif I need anything In the future this is where I’ll be shopping 

Gary Edmondson's profile image
Gary Edmondson 
3 years ago

These people are very incompetent and none of their employees knows anything about selling a car!! I tried to buy a car for my daughter and purchased it online so I could just sign and drive! They tell me I could use a power of attorney since out of town, so I get one and had my dad go to finish the paperwork! When he arrived no one had any clue so finally they found the order in the system then tells him you cannot use poa to finance the car I have to be in person! So I call… See more 

Ashley Crockett's profile image
Ashley Crockett 
3 years ago

Steer clear of Sofia- especially as a small business owner- shes completely out of tune with the sales process is condescending when she can’t understand base pay and commission, and will question your integrity-went else where with the same information with absolutely no issue. She is evidently a manager, with very poor knowledge of the sales process-and completely out of tune with how to handle a deal she doesn’t understand. They also recklessly drive the cars they sell in … See more 

Michelle Lavonne C. Farmer's profile image
Michelle Lavonne C. Farmer 
recommend  Recommended
3 years ago

I’ve never had a good experience in buying a car. Something always goes wrong or I just have a terrible time. Colton and Brandon were so understanding and kind. They did any excellent job listening to our needs and meeting them to the fullest extent. I would absolutely come back just for those guys. Excellent experience. 

Nona Robinson Owens's profile image
Nona Robinson Owens 
3 years ago

We have had good experiences in the past with Carmax trading/buying so we thought we would try to sell our car to them. Received $9400 quote on line which I thought was a little high and expected it to be a little lower only to go in to be offered $3500. What a waste of time!!! 

Frequently asked questions about Carmax Dealership

How is Carmax Dealership rated?

Carmax Dealership has a 4.1 star rating with 55 reviews. 

When is Carmax Dealership open?

Carmax Dealership is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com