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Carmax Dealership

4.1

About this business

Location details

4448 W Plano Pkwy, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,427 reviews
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Brooke Revis's profile image
Brooke Revis 
recommend  Recommended
5 years ago

Five stars for these guys! I just bought my new car from CarMax and it was the best experience I have ever had from start to finish. Highly recommended, the best customer service & staff! ⭐️⭐️⭐️⭐️⭐️ 

NinosKa Victoria's profile image
NinosKa Victoria 
5 years ago

7/4/20- down to 1 Star from 2 so we decided to take Interior apart bc after 1 year of driving this Van we found out the source of the smell, ROACH CRAP/MIERDA/POOP EVERYWHERE. Our 7/4 wasted cleaning every single part my fingers hurt. We could not believe how bad, disgusting this car was beneath these carpets and seats. Hundreds of dollars spent getting interior detailed, and ozone machines we ended up buying bc the smell would come back. I cried so bad today, I can’t believe I signed for a $20K RoachPoopVan. I just came her... read more

Geneva Adams's profile image
Geneva Adams 
5 years ago

Horrible horrible horrible. CarMax at Town Center in Kennesaw is making people put full coverage on vehicles in order to test drive!!!! I question and argued with my agent Mike Williams for 10 minutes because I know something was wrong. Even when I had the insurance binder emailed to me, he still did not allow me to drive the vehicle because he wanted the lien information on the paperwork. I questioned, how did we make it to the financial part of the process to obtain the lien holder if I didn’t even get to check out the veh... read more

Maxzine Bullock-calloway's profile image
Maxzine Bullock-calloway 
recommend  Recommended
5 years ago

Big thanks to Dennis for help Amari throughout this journey. You made this experience very entertaining and enjoyable. Making sure she got into the right car. Also to Chris for finalizing it all for us. As a mother they made me feel at ease with it all. 

Carmella Jovan's profile image
Carmella Jovan 
recommend  Recommended
5 years ago

Five ⭐️ “s Awesome Customer Service Very Friendly I Left The Lot With The Car I Wanted💕 

Bekki Sloane Ostrander's profile image
Bekki Sloane Ostrander 
recommend  Recommended
5 years ago

Easiest experience purchasing a car ever 

Patrick Sutherland's profile image
Patrick Sutherland 
recommend  Recommended
5 years ago

Worked with a few different individuals, but did all of the paperwork, test drive, etc with Landon. He was extremely professional, courteous, and very helpful as this was a brand new process for me. I recommend that anyone looking for a car needs to start here. They lay everything out, break down rates and prices, let you pick through several different financing options, tell you everything that's required upfront, and are quick to assist in any way possible. I will be going back in the future when I start looking for anothe... read more

Jeremy Shepherd's profile image
Jeremy Shepherd 
recommend  Recommended
5 years ago

Nate was our salesman and he made the process super easy. We'll definitely shop here again everyone was very nice. 

John Alexander Revilla's profile image
John Alexander Revilla 
recommend  Recommended
5 years ago

great service! always quality cars! and they treat people like they should be treated! 

Frequently asked questions about Carmax Dealership

How is Carmax Dealership rated?

Carmax Dealership has a 4.1 star rating with 2,427 reviews. 

When is Carmax Dealership open?

Carmax Dealership is closed now. It will open tomorrow at 9:00 a.m. 

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