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Carmax Dealership

4.1

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

4448 W Plano Pkwy, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,323 reviews
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Kristen Wilson's profile image
Kristen Wilson 
9 years ago

Bought there today and everyone was sooooo nice!!! Genn was amazing and so patient and sweet! It was a dream and I got my dream car! I couldnt be happier! Second time at Carmax and will NEVER go anywhere else ever!!! Thank you Carmax!!! 

Helena Welsh's profile image
Helena Welsh 
9 years ago

Awful customer service, awful all the way around. Bought the truck in February and already have to replace the engine. Told mechanics about a ticking sound coming from the gas pedal and engine within their time line, of a week after buying the car, to get fixed and the mechanics at Carmax couldn't figure it out. So with the problem left unsolved, 9 months later a rod busted causing damage to the engine. And the only solution is to replace the whole engine which is a very costly repair... Not happy what so ever! Go buy elsewh... read more

Kyra Hall's profile image
Kyra Hall 
9 years ago

Worked with 'Captain' Kirk and he was amazing! Made the whole car buying process smooth and quick. He was super knowledgeable and funny! 

Christopher Adams's profile image
Christopher Adams 
9 years ago

Car buying experience was AWESOME! I am a first time Buyer and they walked me through all the steps.. VERY helpful staff! Not to mention I am driving away in a pretty sweet ride! THANKS CARMAX 

Connie Dantzler's profile image
Connie Dantzler 
9 years ago
Chris Ennenga's profile image
Chris Ennenga 
9 years ago

Not sure where they're getting there parts (or their jerky ass service manager) but I'm pretty sure it's nothing but Mexican rebuilt crap -of course, you're charged way more than that.. 

David L Casey's profile image
David L Casey 
9 years ago

These guys were slick & professional & executed a great deal for me…. Highly recommend Carmax Plano to anyone. 

Holly Peters's profile image
Holly Peters 
9 years ago

Thanks to Jack, Jim, Arian and Joy for making our Carmax experience wonderful. My daughter was able to look at and test drive many cars tonight. We were almost set on one and then a totally different make and model caught her eye. It was definitely without a doubt the perfect fit, gas mileage, and we loved the trunk! Even easier was the deal, the warranty, and if it wasn't for the registration verification system going down for a bit we would have been done with the paperwork very quickly. One of the best car buying experien... read more

Michael Hughes's profile image
Michael Hughes 
9 years ago

Found a car i liked and applied for their financing. Unfortunately they had the option to use "carmax" financing, which happen to be much higher interest rates then other options they said they utilized. They wanted 13.75% with a 700+ credit and they wouldnt do 72 months. I found a similar car at a much better dealership. One year newer 1/5th the miles of the car at carmax. 12300 miles vrs 61000 miles. The cars were the exact same price with the same extended warranty but for some reason carmax was 200 more per month. I used... read more

Frequently asked questions about Carmax Dealership

How is Carmax Dealership rated?

Carmax Dealership has a 4.1 star rating with 2,323 reviews. 

When is Carmax Dealership open?

Carmax Dealership is closed now. It will open tomorrow at 9:00 a.m. 

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