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Carlsbad Ford

3.7

About this business

Search for all new 2011 and 2012 Ford Lincoln, including E-Series Cargo Van, E-Series Wagon, Edge, Escape, Expedition, Explorer, F-150, F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, Fiesta, Flex, Focus, Focus Sedan, Fusion, MKS, MKT, MKX, MKZ, Medium Duty, Mustang, Navigator, Ranger, Taurus, Town Car, Transit Connect. Find your dream car from our Ford Lincoln showroom of cars, trucks, SUVs and Crossovers or search our new Ford Lincoln inventory to see what is on our lot, get new car pricing and free Ford Lincoln pric... read more

Location details

2802 W Pierce St, Carlsbad, NM, 88220, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.7659 reviews
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Kristion Granado's profile image
Kristion Granado 
4 years ago

They agreed to one price and wrote another (more) on the contract for my 70 year old grandmother!! 

Business response:

Kristion, we are so disappointed to learn of this situation you have described. Please give us a call at (575) 885-3101 and we will do our best to make this better. We hope to hear from you soon. 

Daniel Holcomb's profile image
Daniel Holcomb 
4 years ago

my truck was broken into. i went by 1 time to get tools out of it and it was unlocked. i told the service tech make sure its locked. when i picked it up i found nearly a thousand dollars worth of stuff gone. management told me they know they had a problem and Thomas the service manager would contact. he left 1 voice-mail to my probably 15 calls. that was 2 months ago. they charge a premium rate and give below acceptable service 

Richard Houston's profile image
Richard Houston 
recommend  Recommended
4 years ago

Had repairs done. Was completely satisfied 

Business response:

Richard, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care! 

Michael O'Dell's profile image
Michael O'Dell 
recommend  Recommended
4 years ago

they are very respectful and take care of customers i bought a truck and car there and have been very happy with all the help I got when I buy my vehicle's and have my services done were very professional as in the sales personal 

Business response:

Michael, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Michelle Gonzales Miszlai's profile image
Michelle Gonzales Miszlai 
recommend  Recommended
4 years ago

Got a Military discount that brought down my down payment. That was perfect! 

Tim Mayberry's profile image
Tim Mayberry 
recommend  Recommended
4 years ago

Excellent service department. 

Arianna Rivera's profile image
Arianna Rivera 
recommend  Recommended
4 years ago

We had such a great experience! The staff was exceptional at making us feel comfortable, which I feel like is a must know with everything going on. They kept a safe distance, making us feel that much better, and made sure to keep their mobile office cleaned. (Saw all their sanitizing supplies) Definitely recommend a thousand times. We really enjoyed our experience, our salesman David, and Linda Florez for setting it all up for us! I told her exactly what I was looking for and she made it happen! Thank you so much Carlsbad Fo... read more

Dawn Fulkerson's profile image
Dawn Fulkerson 
recommend  Recommended
4 years ago

The customer service and the quick service! My daughter and I were driving from AL to CA to bring her home from University of AL during the corona virus crisis and outside of Odessa, we blew a tire on the worst two lane road I've ever been on. Limped it into Carlsbad on the doughnut spare and Carlsbad Ford was SO kind and SO quick and just all around nice people. The had us out of town in 2.5 hours after replacing the tire, rotated and rebalanced everything. I cannot recommend them enough. 

J.D. Goff's profile image
J.D. Goff 
4 years ago

Frequently asked questions about Carlsbad Ford

How is Carlsbad Ford rated?

Carlsbad Ford has a 3.7 star rating with 659 reviews. 

When is Carlsbad Ford open?

Carlsbad Ford is open now. It will close at 6:00 p.m.  

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