This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
CareNow Urgent Care - Grapevine
- Medical Centers
- Grapevine, TX
About this business
CareNow Urgent Care offers convenient treatment for minor illnesses or injuries as well as occupational health services. Our walk-in clinics are open 7 days a week. Try Web Check-In® to wait from home before your visit.
Location details
5301 William D Tate Ave Suite 100, Suite 100, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
RecommendedVery professional and polite. Called back to reschedule travel test to make sure we had sufficient time to not have test voided due to travel change. Certainly appreciated this!
Business response:
Thanks for taking time to review our CareNow in Grapevine. It's our goal to provide the best urgent care services in the area and we are so glad we exceeded your expectations!
They put me on hold and said they will call me, then they never did and because I noticed the time I call and in less than 10 min I had to be there but cuz it was 9pm the said they texted me and never did. I have been feeling terrible and I put my trust on them but once again they lie and fail at taking care of my health problems.
very nice and efficient, and clean
Business response:
Thank you for the positive feedback. We appreciate the kind words and will pass them along to our staff!
They are reliable and timely
SHAME ON THIS COMPANY. THEY REFUSED TO TREAT MY SISTER AFTER SHE DISCLOSED SHE WAS A VICTIM OF DOMESTIC VIOLENCE. THEIR REASON? THEY DIDN'T WANT TO HAVE TO TESTIFY IN COURT. DISGUSTING.
these folks are happy to turn away victims of domestic abuse because they don't want to get involved in litigation. that ought to be cause to lose your license.
They refused to give me a Corvid test because I am under Medicare...and when I told them I would pay for it myself...they still refused.
Business response:
We're so sorry to see reviews like this and we truly value your feedback. We welcome the opportunity to speak with you personally about how we can better exceed your expectations. Please give us a call, so that we may discuss this further.
The staff was very friendly and nice. Online check in was a breeze and it cut down on your wait time. The doctor was courteous and informative and answered all my questions.
Business response:
We're so glad to hear that we exceeded your expectations. Thanks so much for sharing the feedback! We will pass along the appreciation to our staff!
It was easy to check in online and it was a quick visit. Staff was friendly. I needed a Covid test for travel and it was pretty easy.
Business response:
Our clinic aims to deliver the highest quality patient care and that starts with an expert staff. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Frequently asked questions about CareNow Urgent Care - Grapevine
How is CareNow Urgent Care - Grapevine rated?
CareNow Urgent Care - Grapevine has a 3.7 star rating with 1,957 reviews.
When is CareNow Urgent Care - Grapevine open?
CareNow Urgent Care - Grapevine is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com