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Capio Partners

1.4

About this business

Location details

2222 Texoma Pkwy # 150, Ste 150, Sherman, TX, 75090, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
1.4562 reviews
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Cameron G.'s profile image
Cameron G. 
7 years ago

This company called me out of the blue asking me to verify personal information. I refused because I have never heard of them and didn't know why they were calling. When I asked them why they were calling they said they couldn't tell me until they verified my information. I still refused because it sounded sketchy. Because I refused they hung up on me. I have never heard from them since but all of the sudden I check my credit report and I see that they have added a collection account for me but have never sent me anything in... read more

Business response:

Unfortunately, privacy laws require verification. Apologies for any inconvenience. Any continuing concerns may be best addressed by sending an e-mail to **********@law-mba.com. Thank you. 

Ivan R.'s profile image
Ivan R. 
8 years ago

Please help! i paid my balance to Capio on 04/05/2017 they reported as outstanding to my credit report 2 days later on 04/07/20178. spent over 3 hours with them on the phone and no one seem to understand why that happened....they say they cant remove it from my credit report now that is posted....even tho debt has been paid. 

Business response:

Please send an e-mail to **************************** with your account number and someone in compliance will be happy to assist you. Thank you. 

Corrie M.'s profile image
Corrie M. 
8 years ago

Continue to call me over and over even though I have. I knowledge of an account 

Business response:

Please send an e-mail to **************************** to better facilitate your request. 

Cynthia M.'s profile image
Cynthia M. 
8 years ago

Capio Partners refuses to send a monthly statement showing your balance and what's been paid. They prefer to call and harass every single month. I was told if I allow them to directly take the payment from my account each month I can have a statement. That is crazy. I pay every month and I want a statement showing my payments and balance. or I want to be able to log online and view it. They prefer to call and harass people! 

Business response:

Capio does not make it a practice to harass consumers. However, this complaint will be reviewed for appropriate resolution. 

Frequently asked questions about Capio Partners

How is Capio Partners rated?

Capio Partners has a 1.4 star rating with 562 reviews. 

When is Capio Partners open?

Capio Partners is closed now. It will open at 8:00 a.m. 

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