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Buster + Punch Office
- Home Services
- Stamford
About this business
Location details
29 St Peter's St, Stamford, PE9 2PF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Natalie is the BEST!!!
I had an issue with a recent batch of toggle switches, and Natalie went above and beyond to assist me. She responded quickly, acknowledged the problem, and arranged for replacements without hesitation. It’s rare to experience this level of care and professionalism in customer support. Natalie made the process smooth, respectful, and solution-oriented. Truly grateful for her help!
Buster and Punch are one of the best design companies on the planet! Their products will literally elevate your home with their unpretentious, minimalistic, yet elegantly striking design! Their customer service is impeccable, with people who respond to your requests within minutes, while building a relationship of trust with you, and always being very kind! Just one piece of advice to customers who need switches that switch on and off (a light) from 2 locations in a room and they also want to dim that light. The only way you... read more
Product design is beautiful. Website is terrible - it can be hard to put through an order and sometimes elements go missing from basket or are slow to load. Customer service is generally slow and unhelpful. Today I realised 30mins after ordering I had made a mistake in the order - no option to cancel or modify. Emailed and spoke with customer service, who were very nice but ultimately unable to do anything. My only option is to wait for arrival, pay for return and re-order, again paying for postage. For these prices you woul... read more
I agree with other reviewers. We invested so much in their light switches for our house. The dimmers keep on malfunctioning. Our electrician believes it has something to do with LED lights compatibility but he’s not sure and said it’s definitely an issue with switches. To top it all off, they failed to send a few items in my original order. When they resent it I received a duties bill (I’m in Canada) because buster and punch failed to indicate that it was the replacement and put all responsibility of paying for their neglige... read more
Frequently asked questions about Buster + Punch Office
How is Buster + Punch Office rated?
Buster + Punch Office has a 3.3 star rating with 53 reviews.
When is Buster + Punch Office open?
Buster + Punch Office is closed now. It will open at 8:30 a.m.
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