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Burns Dr G E

3.0

About this business

Location details

Duncairn Medical Practice, 165 Duncairn Gardens, 165 Duncairn Gardens, Belfast, BT15 2GE, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.012 reviews
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Rosanna Tarsiero's profile image
Rosanna Tarsiero 
on Google
a year ago

This used to be top notch - I have been with this practice for almost 7 years. The quality has plummeted. Most of the doctors are great IF you manage to get an appointment. But the problem is, everybody rings at 9 - there is no to scant triage, so people are booked in on first in first out bases. That means that you can have a complaint that can wait but, if they have availability, they'll book you in. On the other hand, if your complaint is serious but you are "too late" you're on your own. All the calls should be taken, tr... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

This used to be top notch - I have been with this practice for almost 7 years. The quality has plummeted. Most of the doctors are great IF you manage to get an appointment. But the problem is, everybody rings at 9 - there is no to scant triage, so people are booked in on first in first out bases. That means that you can have a complaint that can wait but, if they have availability, they'll book you in. On the other hand, if your complaint is serious but you are "too late" you're on your own. All the calls should be taken, tr... read more

Kasia G's profile image
Kasia G 
on Google
a year ago

You can't reach this clinic by phone, they open at 9 AM and already at 9.01 AM the phone is busy When you call by some miracle after a few hours, the doctors are no longer accepting the patient, it's a joke 

Jessica K's profile image
Jessica K 
on Google
a year ago

Total disappointment. I'm with this surgery for last 7years. Starting from around 2019 NHS implemented so much none sensical rules that it's no longer possible to get an appointment with doctor. I need fertility preservation and I can't get reference because you need appointment with doctor for that. 

Lila's profile image
Lila 
on Google
a year ago

Receptionists are letting this surgery down.The drs are 100% if you can get an appointment. Telephone traning definitely needs to be a priority at this surgery. Funny when you are in the reception area they run about believing their great behind the phone absolutely nasty. Noone available to speak to about their attitudes 

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Frequently asked questions about Burns Dr G E

How is Burns Dr G E rated?

Burns Dr G E has a 3 star rating with 12 reviews. 

When is Burns Dr G E open?

Burns Dr G E is open now. It will close at 6:00 p.m.  

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