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Brunton Park Health Centre
- Healthcare
- Newcastle upon Tyne
About this business
Location details
Brunton Park Clinic, Brunton Park, Princes Rd, Brunton Park, Princes Rd, Newcastle upon Tyne, NE3 5NF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I really dislike this place, getting an appointment is terrible, The staff act like they are the bodyguards for the entire NHS. They refuse to give appointments if they don’t seem fit. I have been trying for days and, despite calling right at 8. They are gone and say “well try tomorrow.” They are progressively declining day by day, trying to see someone. The doctor have all been lovely that’s I’ve seen.
The NHS is overstretched. These guys try their best and just don't deserve the way some of the patients talk to them (like what I witnessed today). Life is chaotic and imperfect. I am probably as guilty as we all have times when we are stressed and frustrated. (I do apologize if I have ever been unpleasant). I think a "it's not the end of the world" approach probably works best when it comes to the NHS and its limitations, which are likely a systemic issue, not a local surgery's doings. Keep working hard and trying your best... read more
WORST RECEPTION TEAM! Young blonde receptionist was extremely rude and talking to my mum as if she’s stupid. My mum unfortunately has broken English, something she always states prior to speaking to anyone so that they are aware. Very clear the way she treated/spoke to my mum came from a place of discrimination, talking down to her because her English was broken. Kept claiming my mum raised her voice on the phone earlier when in reality she wasn’t even giving my mum a chance to speak, knowing fine well her English is broken.... read more
Can't get a appointment and long waits on the phone
To be fair I don’t think it’s just this doctors but they’re Useless. I rang on a Friday to book an appointment for a review of my medication and the earliest appointment receptionist offered was 2 weeks time. I advised I didn’t have enough medication to last until then and I’d need a prescription ordered. She said she would request a doctor to look at it and sign it off. Monday comes, nothing at pharmacy. Walks over to doctors and they said it’s still waiting to be signed. Tuesday comes and still nothing. Called doctors thre... read more
Frequently asked questions about Brunton Park Health Centre
How is Brunton Park Health Centre rated?
Brunton Park Health Centre has a 3 star rating with 36 reviews.
When is Brunton Park Health Centre open?
Brunton Park Health Centre is closed now. It will open tomorrow at 8:00 a.m.
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