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Brown's Alexandria Mazda
- Car Dealers
- Alexandria, VA
About this business
Location details
7400 Richmond Hwy, Alexandria, VA, 22306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Prompt response from contact person. When I requested a "hold" as I had to drive a distance to see the vehicle, request was denied although end of day arrangements were made to move vehicle to less visible point and call that vehicle had not sold. Felt vehicle was as represented when seen and was purchased as priced. Vehicle itself was the closer. Would have been a 4.5 rating if possible.
Business response:
Roger, thank you for the great feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again! Sincerely,Steve Forsht - General Manager - steve.forsht@brownscar.com
They contacted me right away and responded to each email. I didn't get the deal I wanted but I thought they were serious in their counter offer and I liked them! I'm still looking though :-)
Business response:
Thanks for your kind words and 5-star rating, Robin. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely,Steve Forsht - General Manager - steve.forsht@brownscar.com
Everyone was very friendly and it was a pleasant extremely. I would recommend all to buy a car there. Linda. :). Special thanks to Brandon, great salesman, and a good job.
Business response:
Belinda, We cannot thank you enough for your wonderful review of Brown's Alexandria Mazda and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely,Steve Forsht - General Manager - steve.forsht@brownscar.com
The team replied quickly. I had a good test drive.
Business response:
It’s great to know your time with us was well spent, Hieu. Thanks for this awesome review and for letting us assist you. See you again soon! Sincerely,Steve Forsht - General Manager - steve.forsht@brownscar.com
Good communication with sales team. Delivered on a great deal as promised!
Business response:
Amy, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We appreciate your business and look forward to seeing you again! Regards,Steve Forsht - General Manager - steve.forsht@brownscar.com
Dealer was very helpful and willing to negotiate. The car just had been traded in so was not dressed or thru inspection. I purchased the car anyway and it is being inspected and detailed over the weekend. Dealer was amenable to fixing things i could see at least cosmetically. Felt I could trust them to do the right thing.
Business response:
Jon, it is important our customers feel completely confident with the customer service they receive and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Regards,Steve Forsht - General Manager - steve.forsht@brownscar.com
Very good customer service
Business response:
John, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We look forward to servicing your future automotive needs!Sincerely,Steve Forsht - General Manager - steve.forsht@brownscar.com
Brown's Alexandria Mazda contacted me quickly and were honest in regards to the questions I asked.
Business response:
Scott, thank you for the great review! Please come visit us if you need anything else, be it service or sales.Sincerely,Steve Forsht - General Manager - steve.forsht@brownscar.com
The car was exactly as advertised. The dealership was very professional, hospitable, and accommodating. The purchase was smooth and relatively quick.
Business response:
Thank you for your review and business as a customer, Raymond. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.Sincerely,Steve Forsht - General Manager - steve.forsht@brownscar.com
Frequently asked questions about Brown's Alexandria Mazda
How is Brown's Alexandria Mazda rated?
Brown's Alexandria Mazda has a 4.1 star rating with 1,304 reviews.
When is Brown's Alexandria Mazda open?
Brown's Alexandria Mazda is open now. It will close at 8:00 p.m.
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