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We are open during normal business hours while under Construction! We're all about happy drivers and shoppers here at our Alexandria, VA Mazda dealership serving Arlington and Washington D.C., and that goes further than simply offering great deals on new and used cars. With our Buy Happy philosophy, shoppers from Annandale, Springfield and all over the D.C. and Northern Virginia area receive great value on top of a stunning new Mazda Vehicles, with benefits like added warranty coverage and some complimentary offerings at our... read more
7400 Richmond Hwy, Alexandria, VA, 22306, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
The dealer reached out but I changed my mind and took my business somewhere else.
Business response:
Thank you for sharing your experience, Simon. We appreciate your feedback and understand that these decisions can be difficult. If you ever reconsider or have any questions for us at Safford Brown Mazda Alexandria, please feel free to reach out. We wish you all the best in your car search! Sincerely, The Team at Safford Brown Mazda Alexandria
Responsive and tried hard but not the most flexible
They responded pretty well after a few days to monitor called them said he would give me a different price on it they lowered it $1,000 but it was already $2,100 over market price and to me I thought it was just a little too much for a car that was 7 years old so I didn't really respond they they also sent me an email asking me if I wanted to make an offer but I felt like if they were only dropping $1,000 that and it was $2,100 overpriced it you know they weren't really going to drop enough for me to be interested but they w... read more
The dealership was very responsive
Business response:
Thank you for your feedback! We appreciate your mention of our responsiveness. At Safford Brown Mazda Alexandria, we strive to provide timely and helpful service to all our customers. If you have any additional thoughts or concerns, please feel free to reach out. We look forward to serving you again! Sincerely, The Team at Safford Brown Mazda Alexandria
Great dealership great customer service is Ms. Angela was the best salesman I ever had.
Business response:
Thank you for the kind words, Spencer! We appreciate your positive feedback about your experience with Angela at Safford Brown Mazda Alexandria. We're thrilled to hear that you had a great dealership visit. Feel free to visit us again anytime! Sincerely, The Team at Safford Brown Mazda Alexandria
Dealer rep promptly called ! Will visit if I can't repair my car !
Business response:
Donald, thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Team at Safford Brown Mazda Alexandria
Not surprising that this vehicle wasn’t available. It took 3 emails to get an answer to my question
Excellent!!!
Stellar service!
Business response:
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Steve Forsht - General Manager - steve.forsht@brownscar.com
Brown's Alexandria Mazda has a 4.1 star rating with 1,247 reviews.
Brown's Alexandria Mazda is open now. It will close at 8:00 p.m.
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