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7400 Richmond Hwy, Alexandria, VA, 22306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Stellar service!
Business response:
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Steve Forsht - General Manager - steve.forsht@brownscar.com
I received fast and professional service they answered all my questions and made me feel important. I wasn’t able to purchase but will continue to watch for another time to work with them.
Business response:
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Steve Forsht - General Manager - steve.forsht@brownscar.com
My experience with Browns Alexandria Mazda was very good. Especially impressed with the "over the top" service provided by the sales person Alex.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Steve Forsht - General Manager - steve.forsht@brownscar.com
Very Responsive!
Business response:
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Steve Forsht - General Manager - steve.forsht@brownscar.com
No oil in car bad response time nice in person and cool guy
Business response:
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Steve Forsht - General Manager - steve.forsht@brownscar.com
He was very helpful stayed in touch via text very helpful
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Steve Forsht - General Manager - steve.forsht@brownscar.com
Great customer service! Angela was awesome to work with. My daughter is thrilled with her first car!
Business response:
Hi George and thanks for the great feedback! We're very happy that Angela was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Steve Forsht - General Manager - steve.forsht@brownscar.com
Very good experience with dealership and sales person.
I did not “buy happy” from this dealership. Chad Lewis was a nightmare to work with. This individual tried to sell me a vehicle with a crack windshield. After noticing the crack less than 12 hours after purchase Chad Lewis told me I’d need to pay $250 to have the windshield replaced. It wasn’t until I threatened to leave bad reviews anywhere I could that he agreed to replace the windshield free of charge. Every negative thought one can think about a car sales person, Chad Lewis is. RUN if he as anything to do with the purcha... read more
Business response:
This review has been received.
Brown's Alexandria Mazda has a 4.1 star rating with 1,304 reviews.
Brown's Alexandria Mazda is open now. It will close at 8:00 p.m.
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