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Brown Heating & Cooling delivers world-class air conditioning and heating services and performance with a small-town touch. Our technicians are AC experts who quickly diagnose problems, recommend AC repairs if needed, and provide solutions within your budget. We service and repair all brands, and if you need a new air conditioner installed, we’re your local factory-authorized Trane and Carrier, dealer. Don’t delay, don’t do it yourself, don’t sweat another moment: Simply call us right now because we&r... read more
400 Brooklane Dr, Hueytown, AL, 35023, United States
Get directionsEveryone from sales to service is very helpful and polite. They explain all options and give pros and cons for each. Thhey do not pressure you in decisions but just let you make your decision after explanation. I would recommend them to anyone.
Business response:
Thank you for the wonderful review! Our team is always striving to provide our customers with a professional, informative and polite service experience from start to finish. We sincerely appreciate the kind words and the opportunity to be your service company. Please do not hesitate to contact us with any future service needs. Have a great day!
Bernie was very professional. He was especially aware of social distancing, wearing mask, gloves, etc and cleaning areas touched in my house. I appreciated his respect and thoughtfulness. I would appreciate him coming back at my next maintenance checkup. Thank you Atchley Air for your impeccable service these last 15 years at my house.
We called the Steve's Plumbing this morning around 10:00 and Craig R was here before noon!!!! Very polite, was wearing booties and face mask. Looked at the problem and knew right away what the problem was and how to correct it. We were relieved it wasn't anything more serious. Would definitely use this company again if needed. Thanks Craig !!
Business response:
Thanks for taking time out of your day to let us know Craig is taking care of our customers. We appreciate your business. Thanks for using our company.
Customer service was great, our technician Jeff P. arrived within the timeframe provided, was very personable and did a thorough job explaining things as he went.
The technician listened well concerning our issue. He appeared knowledgeable and fixed the problem to our satisfaction. He showed care to keep our floor clean. Very professional!
Chase was great! He was on time, professional and very courteous. He went over all of the tests and procedures he had performed on our unit. He is a fine representative of your company. I have used Atchley Air for several years and have always been very pleased.
Elliot was professional, thorough, and friendly. He informed me how my unit was performing and the tests and what maintenance he performed.
Bernie was on time and efficient. He was very polite, courteous and followed proper safety measures for COVID protocol.
From beginning to end, these guys were great. Great sales, great attitude and great service. I highly recommend this company. Veteran friendly and worked extremely hard. I was extremely impressed.
Business response:
Thank you for the review! We are ecstatic to hear that our team was able to provide you with a 5-star service experience from start to finish, and we thank you for taking the time to spotlight their work. We sincerely appreciate your trust in us with this project, and the opportunity to be your service company. Have a wonderful day!
Brown Heating And Cooling has a 4.9 star rating with 3,861 reviews.
Brown Heating And Cooling is open now. It is open 24/7.
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