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Brookside Properties, Inc.

1.8

About this business

Location details

2002 Richard Jones Rd #200, #C200, Nashville, TN, 37215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.8334 reviews
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Andrea D's profile image
Andrea D 
3 years ago

The manager at park 1 Eleven West in Smyrna never followed through with any of the maintenance problems we had we ended up have no AC or heat and the tub had a hole in the ceiling because the ceiling caved in twice which the second time saw black mold......the AC unit leaked into the bedroom and caused several pieces of furniture to get water logged and when we brought it up all they did was come in and look at it and put some sort of sealant around the pipes which helped for a bit than it started again......everytime I woul... read more

Mohammad U's profile image
Mohammad U 
4 years ago

The only reason I am giving 2 stars because I like the floorplan and the location of my current apartment. I have been living here since February 2019, I have seen management changing almost every 6 months. Among them, I liked a few of them - no, the maintenance I was requesting was still ignored and sometimes they claim "completed work order" which actually not, but at least they were not rude. But I have seen the manager named Victoria - I remember she left for a while and then again came back. She is an outright rude pers... read more

Business response:

Thank you for your feedback Mr. *****. We apologize for the inconvenience you have experienced and will use this as an opportunity to work with our team and exceed your expectations. While we have not experienced any outages on our website, we do understand that things happen beyond our control on both ends and will continue to improve communication with our teams. We appreciate you as a resident and hope you have a wonderful day! 

cheryl s's profile image
cheryl s 
4 years ago

very deceptive staff they will falsely report lies to the credit bureau and remove any negative reviews that they know are true to the core about their behavior this will be the result if you refuse to renew your lease with them being melinated will ruin your credit will really make it a nightmare for your credit report. 

Business response:

Hi ******* please make sure to pay your final statement, and your credit will be adjusted. If you need the phone number please contact our office. Thank you. The Ridge Team 

Brian B's profile image
Brian B 
5 years ago

Don't stop here. Just keep driving. Security: You will get robbed and vandalized here, then the staff will legitimately harass you over the damages, while refusing to do entirely anything to help you. They just spam everyone that it can happen anywhere, and **. Pay on time or talk to the eviction attorney. I do know personally of 63 cars vandalized here in the last two years (there's an obscene amount more that I couldn't gather information on). The only thing they do with any urgency here is clean up the evidence and hide ... read more

Business response:

Mr. *****, you are correct, crime and suspicious activity is best reported to the police as you have been informed previously. Your accusations of retaliation and multiple claims against members of our team have been forwarded to our attorney. We will cease direct communication at this time due to nature of your claims and aggressive approach towards the members of our team. 

Clint R's profile image
Clint R 
5 years ago

Lies in every sentence, roaches and rats!!! Literally rats. Office staff is so rude I could not even think of the words to describe. 

Tabatha H's profile image
Tabatha H 
6 years ago

I have lived in this ***** ********* managed by Brookside Properties for 2 1/2 years now and when my lease is up, I will be moving. I would rather live in a 300 sq ft home than this place. There has been at least 8-10 managers at this place during that time; who knows, I really lost count. However, current mgt has been here almost a year, I think but there have been several different asst mgrs. during the last year. I have several complaints against this community 1) parking at my building, 2) when things need fixed, it take... read more

Frequently asked questions about Brookside Properties, Inc.

How is Brookside Properties, Inc. rated?

Brookside Properties, Inc. has a 1.8 star rating with 334 reviews. 

When is Brookside Properties, Inc. open?

Brookside Properties, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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