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Brookside Properties, Inc.

1.8

About this business

This company offers commercial real estate firm engaged in the business of managing, leasing, selling, purchasing and developing commercial and multifamily properties. 

Location details

2002 Richard Jones Rd #200, #C200, Nashville, TN, 37215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.8301 reviews
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Ricie R's profile image
Ricie R 
2 years ago

Havent had a working oven in three months. Every time the work orders are put in they send out a repair person who does not resolve the issue. Now the AC unit is out and every time it runs it leaks. My husband and I are never late on our rent but we haven't had our AC unit repaired or the oven. Our house gets up to 84 degrees inside and they have not even provided us with a window AC 

Business response:

Hi *****, thank you for this report. We are investigating these incidents and will look into it. We do respond to maintenance requests in the order they are submitted. 

Virginia F's profile image
Virginia F 
2 years ago

This company has just badgered us about money money and no maintenance at all high anxiety there's not a single maintenance person in sight they ignore everything no air conditioning all summer it's ridiculous I'm sick and tired of them telling their we don't have a lease we've got to get on there lease or get out just like that get out I mean how professional is that I'm scared to walk out my door now but now I'm in the doctor's office high anxiety take care of it Brookside I went on the lawsuit 

Business response:

************** We wanted to research your complaint but do not see you as a resident at any of our communities. We would be happy to look into any issues you are experiencing, so please feel free to reach out to us at your convenience. Thank you so much! 

Katrina T's profile image
Katrina T 
2 years ago

********** Apartments Aiken South Carolina I was notified yesterday that this is the new management over my apartments and because my lease ends on August 31st I must vacate by October 1st. This is devastating news and a very difficult position to suddenly be placed in. I went and spoke with a lady and a gentleman at the *********** apartments to explain that my original lease began July 1 2017. The representative stated that anyone with a lease after August 1st MUST VACATE and there is no other alternatives for me. The lad... read more

Mark M's profile image
Mark M 
2 years ago

Apple Villa Apartments (Blountville, TN), the worst place in America to live. A neighbor flooded my bathroom in April of 2020 and the bathroom was still not repaired when I moved out in September of 2021. My water heater was checked by the maintenance staff and a couple days later, almost caught on fire. Neighbors smoking (tobacco and/or illegal drugs) made me miserable for the last 6 months I lived there, with little to no help from management. The manager told me that the person that lived in the apartment before I did was... read more

Business response:

********, we appreciate your reaching out to us through this medium. Having reviewed our internal information we'd like to clarify some of these incidents and repair any break downs in communication. Your apartment home was never flooded - there was a leak in the upstairs home which resulted in a ring on the ceiling of your unit, but there was no water flowing into or filling up in your bathroom. We do have a record of repairing your water heater when you reported a burning smell. We identified the source of the issue as fau... read more

Mariah G's profile image
Mariah G 
2 years ago

The Harrison apartments Owned by brookside inc Destroys rental history And Slim your chances of finding a new home. LYING ON RESIDENCE SAYING THAT THERE WERE DOMESTIC VIOLENCE NOISE COMPLAINTS !!!! BUT NEVER ONCE WAS POLICE CALLED, NEVER ONCE WAS I BILLED FOR VIOLATION OF LEASE AGREEMENT . OR HAVE ANY KNOWLEDGE OF DOMESTIC VIOLENCE . ( THERE'S NO PROOF ) OF THESE ALLEGATIONS . NOT TO MENTIONED THEY'VE SLIGHTLY REMODELED WHICH CAUSED RENT TO GO FROM 845$ FOR TWO BEDROOM TO 1200 MICE, AND ROACHES SIGHTINGS! CHARGE RESIDENCE FR... read more

Mel W's profile image
Mel W 
2 years ago

My issue is with ****** at signal apartments in Chattanooga. I've been a renter of the same complex for 4 years now. Not only this year did they say they lost 3 years worth of lease agreements we had with them but they made us resign a lease in April cause they lost our one from the last year that was a June to June. We paid for 10months the price agreed on the June lease agreement then all of a sudden in April they didn't have it and we had to either sign a new 13 month April to April or move out. They treat me like a child... read more

Kaitlyn F's profile image
Kaitlyn F 
2 years ago

I am absolutely appalled and disgusted by this property (Nashville West on Charlotte Pike). Management when I moved in (Jan 2021) was thoroughly incapable and obviously had minimal experience and training in a property management job. The paint in my bathtub started chipping and clogging my shower and bathtub to the point where I couldn't take a shower. This lasted nearing 7/8 months. I was being promised someone would come out to fix the problem nearing weekly/bi-weekly which would come to no avail. My AC has NEVER worked. ... read more

Andrea D's profile image
Andrea D 
2 years ago

The manager at park 1 Eleven West in Smyrna never followed through with any of the maintenance problems we had we ended up have no AC or heat and the tub had a hole in the ceiling because the ceiling caved in twice which the second time saw black mold......the AC unit leaked into the bedroom and caused several pieces of furniture to get water logged and when we brought it up all they did was come in and look at it and put some sort of sealant around the pipes which helped for a bit than it started again......everytime I woul... read more

Mohammad U's profile image
Mohammad U 
3 years ago

The only reason I am giving 2 stars because I like the floorplan and the location of my current apartment. I have been living here since February 2019, I have seen management changing almost every 6 months. Among them, I liked a few of them - no, the maintenance I was requesting was still ignored and sometimes they claim "completed work order" which actually not, but at least they were not rude. But I have seen the manager named Victoria - I remember she left for a while and then again came back. She is an outright rude pers... read more

Business response:

Thank you for your feedback Mr. *****. We apologize for the inconvenience you have experienced and will use this as an opportunity to work with our team and exceed your expectations. While we have not experienced any outages on our website, we do understand that things happen beyond our control on both ends and will continue to improve communication with our teams. We appreciate you as a resident and hope you have a wonderful day! 

Frequently asked questions about Brookside Properties, Inc.

How is Brookside Properties, Inc. rated?

Brookside Properties, Inc. has a 1.8 star rating with 301 reviews. 

When is Brookside Properties, Inc. open?

Brookside Properties, Inc. is open now. It will close at 5:00 p.m.  

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