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Brookside Properties, Inc.
- Real Estate Agents
- Nashville, TN
About this business
Location details
2002 Richard Jones Rd #200, #C200, Nashville, TN, 37215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you are residing in a property that was recently acquired by Brookside(as in last 2 years) DO NOT voluntarily move into a renovated unit if offered. Wait until they give you a formal notice. I moved into an old unit in July 2023 at a reasonable rate. Reside took over April 2024 and began moving residents out of other buildings to renovate. I received an email offer from leasing to move into a renovated unit in my building to make the transition easier. I was under the impression that everyone would be forced to vacate old... read more
They are treating us terribly, and constantly increasing our rent while others living here are living on subsidized vouchers. We are paying upwards of 2,200 a month and they refuse to provide us with a utility bill. Our water keeps increasing and we don’t know why. One of the people living on a voucher yelled obscenities at me in front of my four year old son. We are going to end up with an eviction because the rent is just too high but we have no choice but to go month to month and vacate. They bought the property and upped... read more
They are treating us terribly, and constantly increasing our rent while others living here are living on subsidized vouchers. We are paying upwards of 2,200 a month and they refuse to provide us with a utility bill. Our water keeps increasing and we don’t know why. One of the people living on a voucher yelled obscenities at me in front of my four year old son. We are going to end up with an eviction because the rent is just too high but we have no choice but to go month to month and vacate. They bought the property and upped... read more
My experience with this company has been horrendous and never came of any resolution. I am working on different ways to hold this company accountable for their actions. I recommend others with the same frustrations continue to leave reviews, and contact news media to help spare others from the same expierence.
This building is in violation of several tenant laws and someone needs to take them to court. The roach infestation is completely out of hand, the place is filthy and smells horrible, neither elevator is working and it’s not ada accessible, and they really need to fix the door lock at the entrance so the homeless drug users stop coming inside.
Business response:
The community is treated for pest control on a bi-weekly basis and just completed a full treatment for roaches a month ago. There are no current work orders for your apartment regarding pest issues. There is a working elevator- both are in the process of being replaced inside and out. The community is up to ADA standards. Both entrance doors are completely functional. The community is battling guests leaving the door open for others to enter with lease violations and fines. There is also a security company who monitors the c... read more
Brookside Properties needs to be shut down!! They are charging tenants for a water main break in a 60 yr old Apt complex and the property manager could care less!! She should be fired ASAP!! There is a cockroach problem complex wide, the grounds and trash cans are never cleaned and the pool is green!! The breezeways are filthy and the list goes on & on!
Business response:
The grounds and trash are cleaned every morning. The pool was green for a week due to filter issues and has been resolved. The community is treated for pest control on a weekly basis & has a quarterly preventative spray, your apartment has not notified the office of any pest problems. The community is working with ****on the pipe break credit. Water only increased about $30 this month.
I am being charged top dollar rent in an old, decrepit building called The Abigail in Knoxville, TN that needs holes in the roof repaired, as well as the ceiling sheetrock replaced after the water leaked down through it onto the carpet of my apartment. Every time I have asked when the roof/ceiling will be repaired, I'm told "we're collecting quotes from roofing companies" for two months now. The property manager currently in office ignores me. I tried to reach their corporate office and what do you know? They have a "full vo... read more
Business response:
The current property manager took over in July and has been in constant communication with *******, and other residents, regarding the leak and bids from vendors. One was just approved to proceed but unfortunately can only move as fast as the property owners allow.
I would give a zero it you were able. This is the absolute worst complex and worst management I have ever seen in my life. The place is over run with cockroaches. We had mold in our apartment since we moved in and it was pushed off and never addressed. We went to office with complaints about neighbors urinating down the stairs and out in the yard and were told we were harassing them for complaining. Then we were given a notice that we could terminate our lease early and when we did so they tried charging over $4000 and now w... read more
Business response:
The apartment's work orders regarding the bathroom leak were completed and maintenance took care of the water issue so mold would not develop. The resident admitted the cockroaches came from a water cooler within the apartment and never reached out to the office after *** *************treated the unit. The residents moved out without notice, therefore still owing rent and have been sent to collections. They are locked out of the resident portal and unable to communicate with the community that way.
Worst property management company ever and I'm so happy they r gone halaluha and Amen. Disgusting staff and miserable everything for the exception of Kimee F**** *********. I will miss her very much. That Cindy K*** is a misery with no heart. Goes on plenty of vacations while innocent tenants end up on the streets. Please go online and read all the horrible reviews on every review site. 1 star across the board with heartwrentching stories from tenants whose lives were turned upside down by this idiotic company. It's all abou... read more
Business response:
We are genuinely sorry to hear about your negative experience with the management team and any distress caused during your time with us. Our goal is always to provide a comfortable and supportive living environment for all our residents, and it's clear that we fell short of meeting your expectations. We take all concerns seriously and are committed to continuous improvement.
Frequently asked questions about Brookside Properties, Inc.
How is Brookside Properties, Inc. rated?
Brookside Properties, Inc. has a 1.8 star rating with 334 reviews.
When is Brookside Properties, Inc. open?
Brookside Properties, Inc. is open now. It will close at 5:00 p.m.
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