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Brookside Properties, Inc.
- Real Estate Agents
- Nashville, TN
About this business
This company offers commercial real estate firm engaged in the business of managing, leasing, selling, purchasing and developing commercial and multifamily properties.
Location details
2002 Richard Jones Rd #200, #C200, Nashville, TN, 37215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with this company has been horrendous and never came of any resolution. I am working on different ways to hold this company accountable for their actions. I recommend others with the same frustrations continue to leave reviews, and contact news media to help spare others from the same expierence.
This building is in violation of several tenant laws and someone needs to take them to court. The roach infestation is completely out of hand, the place is filthy and smells horrible, neither elevator is working and it’s not ada accessible, and they really need to fix the door lock at the entrance so the homeless drug users stop coming inside.
Business response:
The community is treated for pest control on a bi-weekly basis and just completed a full treatment for roaches a month ago. There are no current work orders for your apartment regarding pest issues. There is a working elevator- both are in the process of being replaced inside and out. The community is up to ADA standards. Both entrance doors are completely functional. The community is battling guests leaving the door open for others to enter with lease violations and fines. There is also a security company who monitors the c... read more
Brookside Properties needs to be shut down!! They are charging tenants for a water main break in a 60 yr old Apt complex and the property manager could care less!! She should be fired ASAP!! There is a cockroach problem complex wide, the grounds and trash cans are never cleaned and the pool is green!! The breezeways are filthy and the list goes on & on!
Business response:
The grounds and trash are cleaned every morning. The pool was green for a week due to filter issues and has been resolved. The community is treated for pest control on a weekly basis & has a quarterly preventative spray, your apartment has not notified the office of any pest problems. The community is working with ****on the pipe break credit. Water only increased about $30 this month.
I am being charged top dollar rent in an old, decrepit building called The Abigail in Knoxville, TN that needs holes in the roof repaired, as well as the ceiling sheetrock replaced after the water leaked down through it onto the carpet of my apartment. Every time I have asked when the roof/ceiling will be repaired, I'm told "we're collecting quotes from roofing companies" for two months now. The property manager currently in office ignores me. I tried to reach their corporate office and what do you know? They have a "full vo... read more
Business response:
The current property manager took over in July and has been in constant communication with *******, and other residents, regarding the leak and bids from vendors. One was just approved to proceed but unfortunately can only move as fast as the property owners allow.
I would give a zero it you were able. This is the absolute worst complex and worst management I have ever seen in my life. The place is over run with cockroaches. We had mold in our apartment since we moved in and it was pushed off and never addressed. We went to office with complaints about neighbors urinating down the stairs and out in the yard and were told we were harassing them for complaining. Then we were given a notice that we could terminate our lease early and when we did so they tried charging over $4000 and now w... read more
Business response:
The apartment's work orders regarding the bathroom leak were completed and maintenance took care of the water issue so mold would not develop. The resident admitted the cockroaches came from a water cooler within the apartment and never reached out to the office after *** *************treated the unit. The residents moved out without notice, therefore still owing rent and have been sent to collections. They are locked out of the resident portal and unable to communicate with the community that way.
Worst property management company ever and I'm so happy they r gone halaluha and Amen. Disgusting staff and miserable everything for the exception of Kimee F**** *********. I will miss her very much. That Cindy K*** is a misery with no heart. Goes on plenty of vacations while innocent tenants end up on the streets. Please go online and read all the horrible reviews on every review site. 1 star across the board with heartwrentching stories from tenants whose lives were turned upside down by this idiotic company. It's all abou... read more
Business response:
We are genuinely sorry to hear about your negative experience with the management team and any distress caused during your time with us. Our goal is always to provide a comfortable and supportive living environment for all our residents, and it's clear that we fell short of meeting your expectations. We take all concerns seriously and are committed to continuous improvement.
I moved in February 2023 and the apartment complex was taken over by brookside by April or may I went the entire summer 4 months total with no ac I had to fight with them about a tiny window unti as well as my electricity bill so bad they only gave me -a small credit that barely covered anything and was more like a smack in the face after I argued about it for months, I have had constant issues the renovations have issues as well now the siding was messed up and all the sunrooms flood nothing has been done I have a child wit... read more
Mark the star to be able to leave my review but they don't deserve it since they are scammers if they had known I would NEVER go to SOVA. I went to Sova 11707 Nansemond Pl, Louisville, KY 40245, 07/05/24 to apply for an apartment, 07/17/24 they approved me and sent me the contract by mail, which I answered by telling them that I would not sign without seeing the apartment first they never answered the email or called, then I called by phone they did not answer either so I sent them an email telling them that I was not going ... read more
Business response:
The community never received the email where ** ****** was asking to view the apartment prior to signing the lease. The $350 fee has been removed, as there was a miscommunication, and ** ****** is not required to remit any payment.
Passenger Flats is the new slum of Chattanooga. Lots of drug using going on all over. Health issues with dog poop everywhere. Management refuses to enforce the rule which is contributing to the health and welfare isse at this property. Management is out of touch and is only concerned about the profits not the people. The real owners of Passenger Flats should look and see how terrible the property has become. Brookside Management is terrible. They should have a no star listing because this place stinks (literally of dog poop,... read more
Business response:
** ****** has expressed wanting to break his lease but does not want to remit payment for the fees to do. He has been offered to transfer and does not want to do that either. The community manager is working to remedy the issues raised.
Frequently asked questions about Brookside Properties, Inc.
How is Brookside Properties, Inc. rated?
Brookside Properties, Inc. has a 1.8 star rating with 299 reviews.
When is Brookside Properties, Inc. open?
Brookside Properties, Inc. is open now. It will close at 5:00 p.m.
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