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Brookroyd Surgery
- Healthcare
- Heckmondwike
About this business
Location details
First Floor, Health Centre, 16 Union St, Health Centre, 16 Union St, Heckmondwike, WF16 0HH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Four weeks to the day I phoned the surgery to ask if I could have a referral to our local fracture clinic after breaking my finger. I get a call, after I have sorted it myself. Absolutely disgusting as my fracture has almost healed. I'm so glad it wasn't more serious.
Rang at 8am and no appointments left by the time we got through I understand the pressure primary care are under but to refuse to see a 6 month old baby with oral thrush that has already been struggling over the weekend is disgusting. Would take a Doctor 2 minutes to look at a photo or see face to face and do a prescription. Already tried the pharmacy but they were unable to prescribe.
The receptionists need training on the new symbols for NHS free Flu Vaccines I was told i were not eligible yet during an appointment I was told I was. It turned out the little symbol that lets them know if somebody is or is not has now changed. Please sort this out as it caused a lot of stress and anxiety for me worrying I would get the flu and makes me wonder how many others like myself got told similar about theirs or even worse something else they should be eligible for. Surely all staff should be fully trained and with ... read more
Receptionists are so rude, you can never get an appointment no matter how many times you call what days you call even if it's for a baby they tell you to ring 111 or go to walk in center I have never known anything like this service.
Frequently asked questions about Brookroyd Surgery
How is Brookroyd Surgery rated?
Brookroyd Surgery has a 3.1 star rating with 49 reviews.
When is Brookroyd Surgery open?
Brookroyd Surgery is open now. It will close at 6:00 p.m.
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