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Brookchester Apartments

3.4

About this business

Location details

915 River Rd, Apt A, New Milford, NJ, 07646, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
3.4465 reviews
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Vanessa Vay's profile image
Vanessa Vay 
recommend  Recommended
5 years ago

ROB, the b***t boy from maintenance, is so nice. He responded quick and knows what he’s doing. Thank you so much! Please stay in Brookchester :) 

Enrique Martinez's profile image
Enrique Martinez 
recommend  Recommended
5 years ago

Nice cost apartments...very clean and safe area 

Keith Reinhagen's profile image
Keith Reinhagen 
5 years ago

Pipes banging nonstop for weeks rain coming in bedroom window management doesn’t return calls what to do not sleep someone needs to figure out how to run this place 

Danté Phillips's profile image
Danté Phillips 
recommend  Recommended
5 years ago

Rob is a really nice guy & did a great job fixing our drain and replacing our smoke detector. 

Toni Hopper-Reinhagen's profile image
Toni Hopper-Reinhagen 
5 years ago

Management is poor, they are not interested in helping you with any issues you may have . Like pipes banging for over 3 weeks at 3:00 am . The plumbing company installed a new boiler and the pipes have been banging at night they just can’t fix it .. there is no quality of life if you can’t sleep at night 

Micheline James's profile image
Micheline James 
recommend  Recommended
5 years ago

Neil Pereira arrived on time as maintenance promised to fix a clogged tub drain. Neil was courteous and knowledgeable, and fixed the problem efficiently. He installed a new hair trap and replaced the non working bath/shower fixture with an attractive chrome cover. The tub was sparkling clean with disinfectant and you would never know he had been there. Mr. Pereira showed respect for a tenant's living space and is an asset to Brookchester's maintenance team. 

Ayelet Livnat's profile image
Ayelet Livnat 
6 years ago

Have no heat for 2 months,the guy said it's a problem with the old radiator that bangs all night long they know but keep say it's maintenance but they won't fix it they act like they do.. ,tried letters,phone calls nothing and they close you for a year contract. 

Norm McGilviray's profile image
Norm McGilviray 
6 years ago

Notice how they follow up on all these "positive" reviews and they seem to follow each other chronologically. Isn't this all a little too coincidental. Not to mention all the personal call-outs of the staff members by name. Every other day it's a different one. Do y'all have a schedule where it's "oh today it's Bob's turn to get a good review." Gimme a break! Place is a dump, the staff is shady AF and any positive reviews are as phony as they are or A DIRECT RESULT OF THIS CONTEST where they try to bribe you with a shabby tv... read more

Herb Sottosanti's profile image
Herb Sottosanti 
6 years ago

This place is a huge dump. It’s Bergen Counties premier slum run by master slumlords. Its overrun with roaches. Worst building managers I’ve ever experienced. They are extremely rude and disrespectful. Good luck if anything breaks getting it fixed. Do yourself a favor, spend a little more money on rent and go somewhere else. 

Frequently asked questions about Brookchester Apartments

How is Brookchester Apartments rated?

Brookchester Apartments has a 3.4 star rating with 465 reviews. 

When is Brookchester Apartments open?

Brookchester Apartments is closed now. It will open at 9:00 a.m. 

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