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Brilliant Earth

3.9

About this business

Location details

26 O'Farrell St, Fl 10, San Francisco, CA, 94108, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9691 reviews
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Elliot H.'s profile image
Elliot H. 
13 years ago

I had a WONDERFUL experience with Brilliant Earth. Our rep was incredibly knowledgeable and patient as I went through several rounds of vists until my girlfriend and I settled on the perfect ring. I was incredibly impressed by his professionalism and the Brilliant Earth experience in general -- I would recommend Brilliant Earth in a second to anyone looking to buy an engagement/wedding ring. 

Sarah a.'s profile image
Sarah a. 
13 years ago

Fantastic customer service. Our rep was great. She helped me design my dream ring. And the earth is better for it! Sarah A. Tucson, AZ 

Evan M.'s profile image
13 years ago

I bought the engagement ring here, and my fiancée and I went back to get out wedding bands. That brings the total to three visits to the showroom plus a number of phone calls. Each time the service was prompt and each sales person was courteous. They didn't push you one way or another and had some good suggestions. I don't like shopping, Period. I don't like sales people and I don't like being hassled. That said, Brilliant earth made my experience a good one, and tack on the fact that their jewelry is about as ethical as you... read more

Drew C.'s profile image
13 years ago

As someone who has spent the better part of the last decade living/working/studying in and for Africa, I've seen first hand the social and environmental consequences of mining for diamonds and other precious minerals in Africa. The thought that one day I might have to propose with a ring that completely contradicts my values had given me a heavy heart. Insert Brilliant Earth. I just received the most perfect ring that both meets the ethical standards that my girlfriend and I hold true AND is the dazzling piece that she deser... read more

Jeni M.'s profile image
13 years ago

Could not love this company more. Not only do I feel comforted by their mission statement, but on all three purchases I've been involved with, I've been so impressed with their customer service. Brilliant Earth cares about their craftmanship and the happiness of their customers above all else. We needed our wedding bands very quickly, and our rep helped us get financing & then expedited the process (for a reasonable fee) to get them to us with time to spare--all while her office was in the middle of a move to another buildin... read more

Josh H.'s profile image
13 years ago

Brilliant Earth was with me through the entire process of selecting the ring. There staff was very helpful and knowledgeable. They ensured my ring made it by Christmas so that my secret plans for a purposal went off without a hitch! Brilliant Earth has my vote for one of, if not the best, jewelry stores around! 

Brent P.'s profile image
Brent P. 
13 years ago

A incredible business with incredible jewelry. We recently purchased two items from Brilliant, one antique ring and a new Halo setting for my wifes engagement diamond. We decided to have a little custom work done on the Halo setting and couldn't be happier. We will definitely be returning customers based on quality, unique selection and above all else their business model. 

Alyssa P.'s profile image
Alyssa P. 
13 years ago

We purchased an engagement ring and two wedding bands through Brilliant Earth and had a great experience during the whole process. All three rings were exactly how we imagined them and they are absolutely beautiful. They are of extremely high quality and very fairly priced for the end product. The staff was extremely friendly and willing to answer all of our questions including sending extra photos that are not on the website. We felt 100% comfortable and confident in our orders and even more so once we received the rings. T... read more

David T.'s profile image
David T. 
13 years ago

This is THE place to get an engagement ring. The commitment to being conflict free and eco-friendly was the initial reason why I chose this company but they exceeded my expectations in every area. Customer Service: Perfect. Personal responses to my emails, commitment to help me find what I was looking for, knowledgeable people running the live chat feature, friendly and personal follow up after my purchase, etc. Product: Absolutely beautiful! And like I said, it is conflict free and eco-friendly. Just to know this beautiful ... read more

Frequently asked questions about Brilliant Earth

How is Brilliant Earth rated?

Brilliant Earth has a 3.9 star rating with 691 reviews. 

When is Brilliant Earth open?

Brilliant Earth is open now. It will close at 6:00 p.m.  

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