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Brentham Furniture
- Retail
- London
About this business
Location details
121-123 Pitshanger Ln, London, W5 1RH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 10:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
I can fully recommend Bentham Furniture! We made an online order for 2 Mr. Paddington chairs and a footstool. The process was easy. We had a follow up phone call from Bentham to check we were happy to proceed with the order; how lovely! The delivery was great; 2 friendly helpful chaps. The furniture was well packed and protected. We were so pleased when we unpacked the items. The leather is so gorgeous; soft yet strong. The furniture is well made, super comfortable and looks fabulous! Couldn't be happier. Thank you!
Excellent service from start to finish. Easy to order, high quality products, reliable delivery with excellent communication about timing. Team went above and beyond to ensure a great experience, highly recommended
Brenthams' customer service is brilliant - in contrast to dealing with other furniture & homeware companies, they're extremely personable, helpful and highly responsive. Big thumbs up.
Lovely team here and were super helpful and knowledgeable - even following up afterwards with emails and photos to help guide us. Please buy local - and help small businesses They represent all the best brands
Unfortunately the chair I ordered with a 4 to 5 week delivery time ended up taking 9 weeks to arrive and I was only updated when I chased them - it's just really disappointing to pay over £500 for a chair and not even be informed of the delay or given an expected delivery date. They then wouldn't offer any compensation or future discount even as a gesture. All in all it shows a lack of attention to detail and no care for the customer journey or satisfaction, so i wouldn't order from them again on this basis.
Frequently asked questions about Brentham Furniture
How is Brentham Furniture rated?
Brentham Furniture has a 4.1 star rating with 40 reviews.
When is Brentham Furniture open?
Brentham Furniture is open now. It will close at 5:30 p.m.
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