Branson Dental

mia 

on Insider Pages

2 years ago

family office dr branson & his wife (office manager) have treated myself,husband and kids. wouldn't trade his skill or her insurance knowledge or the sweet staff !! 

George 

on Insider Pages

2 years ago

Do not go there!!! I have just had the absolute worst experience of my life at Branson Dental. The dentist, Dr. Montroy, was fantastic along with the hygenists, but the "office manager" is horrible. I dared to ask for clarification of a charge for 2 fillings that were done. I contacted my insurance to company to better understand the pricing. The insurance company informed me that it seemed I was billed incorrectly, but they were going to contact the office directly. When the agent came back on the phone she was appalled at ... read more

Larry H. 

on Insider Pages

11 years ago

STAY AWAY FROM BRANSON DENTAL! I saw Dr. Branson for the first time on August 12, 2013. Dr. Branson and his staff/family are the most unprofessional healthcare workers I have ever encountered. The issues began while Dr. Bransons dental assistant was discussing my treatment plan; Dr. Branson recommended an extraction and root canal. I explained to the assistant that I could not afford a crown and would like the tooth extracted, she said Dr. Branson will not extract a tooth that can be saved. I was then told by the assistant t... read more

Alex C. 

on Insider Pages

13 years ago

Unbelievable! I called this office to get an idea of what I would pay to get my tooth fixed. A woman named Sharon, picked up the phone, and when I asked her to give an idea of what I would pay, she laughed at me and told me that "This isn't some kind of discount store. We don't quote over the phone because you could hold that against us." Then I called back and told her my name, she laughed and said "Yes?" in smart elic tone. I asked her name and then asked for a manager. I spoke to the owners son, the "manager." He told me ... read more

Rhonda F. 

on Insider Pages

13 years ago

Mr. Worst experience ever. They were running late and I said I did not have time for x-rays all I needed was a cleaning (had just had x-rays 6 months earlier). Refused to do the cleaning and when I continued to question why I needed x-rays when I had x-rays last time I was there. I was told to leave right now and if I didn't they would call the police. Which they did. Dr Branson and his crew are the rudest and LEAST customer service oriented group of people I have ever dealt with. I would NOT and I AM making sure everyone kn... read more

George B. 

on Insider Pages

13 years ago

Do not go there!!! I have just had the absolute worst experience of my life at Branson Dental. The dentist, Dr. Montroy, was fantastic along with the hygenists, but the "office manager" is horrible. I dared to ask for clarification of a charge for 2 fillings that were done. I contacted my insurance to company to better understand the pricing. The insurance company informed me that it seemed I was billed incorrectly, but they were going to contact the office directly. When the agent came back on the phone she was appalled at ... read more

alison p. 

on Insider Pages

14 years ago

HORRIBLE CUSTOMER RELATIONS I have been a patient of Dr Montroy's for nearly a year. I called today to set up a check up and cleaning under my new insurance plan that was due to go active on the first of next month. I wanted to set up my appointment on one of my off days because my job requires a lot of my time. I was told by the old woman that runs the front desk that i would have to wait until the middle of the month to set an appointment because that's when they get proof from the provider that i'm insured. I didn't want ... read more

R I. 

on Insider Pages

14 years ago

Bad Office Staff, Who Needs That? Office staff very rude and inconsiderate. They cancelled my son's appointment without letting us know and basically said he needs to find a dentist where he is going to school. They do not work well with people and frankly don't care if you come see them or not. We liked Dr. Branson. Too bad his practice is based on his office staff's demeanor. 

Brian S. 

on Insider Pages

14 years ago

RUDE Office Staff! I've been with this dentist for over a year and recently left them. Not because of Dr Branson, but because of the office staff. They tried to charge me for xrays when my insurance company covered them! When I explained that they were covered, they actually told me to go find a new dentist! I spoke with the office manager, who happens to be the mother of the kid I was talking to, and she was very rude. They clearly are doing so well they don't need the business because she told me to get lost!