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301 State RT 17 N, Rutherford, NJ, 07070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had a computer problem where I could not access the interwebs. I called comcast and sat on the phone with them for hours and they couldnt help. I found Boxaid Remote Technical Support and was a bit skeptical at first because they had almost all 5 star reviews, but they are all well earned. Johnathan figured out in 5 minutes that it was an automatic update that windows had rolled out and a driver issue. He didn't even charge me since it was such a quick fix. It seems like they can remote in and fix bigger issues. I recommen... read more
Business response:
Great review Adam! thanks! Yes we have almost all 5 star reviews on Facebook, Google, and Yelp. Some people don't believe they are real reviews but when you read each one you realize they are just satisfied customers like yourself! Thanks again!
Fortunate to find them online and glad I did. When your system doesn't function it's like losing your wallet. Chris was phenomenal, professional and a problem solver. Was thrilled to work with him!
Christopher helped me this morning and was competent and helpful in the extreme.
This is the second time I have utilized this group. I am sure they are all equally competent in what they do. I worked with Chris again and find him to be exceptionally good...not only from a technical point of view but also from a highly professional standpoint. Not only does he bring significant expertise to your situation, his personality and understanding that all people have different skill sets in our professional life and make us who we are, and demonstrates total respect to his customers. Just a great guy to work wit... read more
Business response:
Yes Christopher is the man! He is knowledgeable, courteous and knows how to treat Boxaid customers! Thank you for the great review Bill !
I was hesitant to use an online service for my laptop repair but did have the time to take it to a brickfront store so after much searching, I decided to try Boxaid. Am I glad I did. Chris got right on it and after about 12 hours, (I had multiple problems/issues) had restored my computer to a useful state and advised me that I could expect disk failure soon (it's an old laptop). You can rest assured I will contact Chris to help me transfer the data from this dinosaur to my new laptop and desktop when they arrive. Thanks agai... read more
Business response:
Much appreciated Neil!
Great service- Chris, John, Zak..... great company, people. Glad I discovered boxaid. I'm a business owner, not a paid promoter. These guys earn their money and know their craft on a higher level.... thanks
Business response:
Great review! Thanks Victor Grebelsky
Business response:
Awesome review! Thanks for sharing Dawn Garber!
I was fortunate enough to have found this amazing company and get paired with one of the best computer voodoo healers have ever known. Not only did Chris Vivace manager to fix my possessed laptop but he did it explaining what happened, why and how to avoid it in the futire. One of the most professional and effective men I have ever had the pleasure of working with. It felt like he was available 24 hours a day! Thanks again for everything Chris. You really saved the day.
Business response:
Thanks for the review Obie....yes Chris is Awesome!
Boxaid Online Tech Support has a 5 star rating with 705 reviews.
Boxaid Online Tech Support is closed now. It will open at 9:00 a.m.
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