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Botley Surgery
- Healthcare
- Southampton
About this business
Location details
Mortimer Rd, Botley, Southampton, SO32 2UG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 12:30 p.m. 1:30 p.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 12:30 p.m. 1:30 p.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 2:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I have visited the surgery twice since moving to Botley. The receptionists are friendly and helpful. The Doctors that I have seen have been very professional, kind and understanding. Very happy with the service.
I got an appointment for my blood test the next day. I was seen exactly on time and Stacey, the nurse that I saw , was kind and efficient. She checked everything before taking the blood and explained what will happen afterwards. Excellent service.
I called them with pneumonia and a high fever at 8am to be told to submit an online request. I submitted it at 8:30 and had to wait 8 hours for them to reply to it and tell me to go to the Urgent Treatment Centre. This is extremely unacceptable as I could have gone to the UTC in the morning and not wait all day feeling awful. I told them that my last dose of antibiotics is today at noon and that I may need to be prescribed more, but they didn’t seem to care about it.
I submitted an online form on Friday, and was offered an appt today with a lovely doctor. This is the second time I have been seen promptly, and cannot fault their service. The Drs at LWP are excellent and always so welcoming! As with many NHS providers, the system is stretched due to the current demand and sadly, not many people share their positive experiences, only the negative so I am sharing a positive one from today!
Frequently asked questions about Botley Surgery
How is Botley Surgery rated?
Botley Surgery has a 4.6 star rating with 9 reviews.
When is Botley Surgery open?
Botley Surgery is closed now. It will open at 8:00 a.m.
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