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Bootle Village Surgery
- Healthcare
- Bootle
About this business
Location details
The Surgery, 204 Stanley Rd, 204 Stanley Rd, Bootle, L20 3EW, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WORST GP IN THE AREA, just been there with an "emergency" as we urgently needed a referral from GP towards hospital with a serious problem, even if i spoke calmly with the receptionist, it seems that my questions put her in a difficult position where she started to react violently "don`t call me love" "i`m not going to deal with you anymore", all this while she left her desk like a storm, just because i was asking why we cannot do an appointment over the desk and while trying to explain to her that whoever i representant doe... read more
Nightmare getting an appointment, I was on the phone 7.59am only to be told phone lines are shut so I promptly phoned back to be told I was number over 30 so waited , when it got to me I was told all appointments had gone . Apparently I was informed there was only 2 clinicians on as others where on leave due to holidays . It's been this was since covid ! Most times I go to put repeat prescriptions in there is no one there in the waiting room and this has happened several times. I am sick of excuses and being on the phone for... read more
Been here since young child. All staff are all lovely and helpful. Dr aspden is amazing the most kind, caring & understanding doctor very supportive and helpful. Ann is also amazing very lovely person always check how you are b4 tests make sure ur comfortable. Happy here and sometimes it's just the way it is with appointments being hard to get at times but not the staffs fault they all work hard and put in the time and effort. Miss Dr Sivori and vinchenzo who were also brilliant doctors. Always been great and reassured here
It can be a bit frustrating trying to get an appointment at time's, but I honestly cannot fault the doctors, practice nurses, nursing practitioner and receptionists.
The practice manager handled my complaints well and implemented changes to support my needs so i've changed my review to 5 stars again. Dr Aspden is amazing! Was very understanding and supportive of my struggles and needs. She really helped to alleviate a lot of anxieties I have during appointments and was really helpful in guiding me for the next steps in my health and concerns. Thank you Dr Aspden & Nikki Reid for being understanding and supportive of my needs and concerns
Frequently asked questions about Bootle Village Surgery
How is Bootle Village Surgery rated?
Bootle Village Surgery has a 2.9 star rating with 57 reviews.
When is Bootle Village Surgery open?
Bootle Village Surgery is open now. It will close at 6:30 p.m.
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