Bootle Village Surgery

katherine Rayner 

on Google

3 days ago

I have had the same issues I work early hours.so in the early hours it's hard for me to get an appointment only day I can try to Is Mondays and I've tried that been on the phone once from 7.55am and been waiting just to be told after waiting an hour to half an hour there's no appointments left. When your in desperate need to see a doctor this isn't great 

Daniel Moasa 

on Google

3 weeks ago

WORST GP IN THE AREA, just been there with an "emergency" as we urgently needed a referral from GP towards hospital with a serious problem, even if i spoke calmly with the receptionist, it seems that my questions put her in a difficult position where she started to react violently "don`t call me love" "i`m not going to deal with you anymore", all this while she left her desk like a storm, just because i was asking why we cannot do an appointment over the desk and while trying to explain to her that whoever i representant doe... read more

julie bonnesen 

on Google

a month ago

Nightmare getting an appointment, I was on the phone 7.59am only to be told phone lines are shut so I promptly phoned back to be told I was number over 30 so waited , when it got to me I was told all appointments had gone . Apparently I was informed there was only 2 clinicians on as others where on leave due to holidays . It's been this was since covid ! Most times I go to put repeat prescriptions in there is no one there in the waiting room and this has happened several times. I am sick of excuses and being on the phone for... read more

Gemma Friday 

on Google

5 months ago

Been here since young child. All staff are all lovely and helpful. Dr aspden is amazing the most kind, caring & understanding doctor very supportive and helpful. Ann is also amazing very lovely person always check how you are b4 tests make sure ur comfortable. Happy here and sometimes it's just the way it is with appointments being hard to get at times but not the staffs fault they all work hard and put in the time and effort. Miss Dr Sivori and vinchenzo who were also brilliant doctors. Always been great and reassured here 

Linda Ford 

on Google

9 months ago

It can be a bit frustrating trying to get an appointment at time's, but I honestly cannot fault the doctors, practice nurses, nursing practitioner and receptionists.