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Bob Penkhus Volvo Cars
- Car Dealers
- Colorado Springs, CO
About this business
Location details
1101 Motor City Dr Suite A, Colorado Springs, CO, 80905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
It's crazy how the dollar bill says "Good for all debts public and private" then you get pretentious people not wanting to let you buy parts with cash. Done with these jackass dealership parts stores.
Very deceptive business practices. Lure you in with a trade in offer, until you get there and drop $4600 off your trade.
Business response:
******* first I want to apologize for the experience that has left you with a less than satisfied experience. I would however like to discuss this further with you and see what if anything we can do to make the situation better, In addition to that I would like to speak with you so we as a company know where we went wrong and what we need to do to make sure it doesn't happen again. Please contact me personally, my name is ************************* I am the General Manager of the Penkhus ************** I can be reached at ***... read more
This dealer although an authorized Volvo retailer will SCAM you. Stay far far away from Volvo Westport
In 2020 I placed a claim with *********auto insurance because I hit a curb in my driveway during a sever storm causingthe motor to be damaged beyond repair, the vehicle was eventually towed to the volvo dealership in Va Beach, they kept the vehicle for 5 months they initially removed and replaced the motor with a used engine with a blown head gasket. So another motor had to be located, one was found at a warehouse in Kentucky for ****$. I got the car back in December 2020 with 70,000 miles on it. The motor stopped working in... read more
In 2020 I placed a claim with *********auto insurance because I hit a curb in my driveway during a sever storm causingthe motor to be damaged beyond repair, the vehicle was eventually towed to the volvo dealership in Va Beach, they kept the vehicle for 5 months they initially removed and replaced the motor with a used engine with a blown head gasket. So another motor had to be located, one was found at a warehouse in Kentucky for ****$. I got the car back in December 2020 with 70,000 miles on it. The motor stopped working in... read more
I am 100% disabled due to Agent Orange, ********************** in **********, ** brought their mobile service truck to my home to do some recall work and change the oil .. So very THANKFUL .. What a BLESSING!??
Business response:
<p>Hello,</p><p>This is such a great feeling that we have resources to help you out. Thanks for the kind words and we sure appreciate being able to serve you in a manner that helps!</p><p>********************;</p><p>Vice President</p><p></p><p></p>
I have read most of the reviews here and I am only willing to state facts... I bought an unsafe truck from this dealer with bad wheel bearings and front knuckles. I was told they do a full inspection of every used vehicle which can not be true. I brought my truck into this dealer less then two weeks after I bought it and had a tire patch done I tried to get it in sooner but they didn't have any open appointments. The service department broke my tire pressure sensors at this time. I believed the truck was out of alignment whi... read more
Very unimpressed with their service department. Bought a brand new XC 40 from them two years ago just about. On the car came Pirelli - scorpion tires. This past week I noticed chunks of my tires missing, one chunk being so large the wiring was showing on the tire. Called the dealership because this looked like something that was a manufacturing defect. Was told to bring my car in and they would write a claim to ******* in hopes that my tires would be replaced because - per the service guy - this is a common problem with thes... read more
The worst sales and customer service I have ever received from a Volvo dealer in my 54 years. Volvo items purchased with the vehicle still have not been installed after nearly six months. It is my opinion that they only included them with the purchase to get the sale and never had any intention of actually installing the items I paid for. I also have warranty work identified over four months ago that has not been resolved. I just want the items I paid for and the warranty repairs fixed.
Frequently asked questions about Bob Penkhus Volvo Cars
How is Bob Penkhus Volvo Cars rated?
Bob Penkhus Volvo Cars has a 4.6 star rating with 678 reviews.
When is Bob Penkhus Volvo Cars open?
Bob Penkhus Volvo Cars is closed now. It will open tomorrow at 9:00 a.m.
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