This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
BMW of Monrovia treats each individual customer with the highest level of customer satisfaction. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our BMW new car or our used car online inventory, schedule a test drive and investigate financing options. You can also request mo... read more
1425 S Mountain Ave, Monrovia, KY, 91016, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Made a service and recall appointment for my 2018 440i which was timely and met my desires for time and a courtesy car. There were several reminders by service advisor Caroline Johnathon for my appointment. She was very courteous and informative regarding my service and followed up with timely status and pickup time. Work was completed in the same day. On a scale of 1-10, I give Caroline a 12! I will most certainly return to BMW Monrovia for future servicing even though I live 18 miles away,
Awesome service 👍🏼👍🏼, last minute appointment made, dropped car early, Tim was so professional, understanding, and explained all work to be done perfectly. Received car back same day all issues addressed, extra work done ✅ completely satisfied 😁😁😁
服务态度很好值得推荐
Had my vehicle taken to BMW of Monrovia as my vehicle was stolen. Had Matt Clark present himself as he was going to be communicating with me throughout the entire process. He never contacted me again. In fact, I was never able to even see my vehicle or to be explained what happened. Vehicle was received Tuesday October 1st, and now doesn’t move out of park. Interesting 🧐 This situation will now be escalated. Good luck guys
Their service reps and technicians are excellent at finding problems and fixing them.
Good customer service and friendly staffs. Caroline Johnathan is very nice and professional! We really appreciate her services!
I never write reviews but I owe it to the excellent customer service from Caroline Jonathan and all BMW staff 👍 i’ve been coming here for many years. It’s worth keeping my BMW for the best car performance & service in town 👏 Thank you for the superb service each and every time (even if I never schedule an appointment and walk-in whenever I want) —you guys are always spot-on!
Your service representative I think his name is Eddie was very helpful, and just got the job done without any fuss. It’s a breath of FRESH air that I’m not being hounded to have this or that done. My previous car Jaguar XJ as soon as the warranty ended it’s always this or that. The bottom line is his a Breath of Fresh Air. I’d go back there ALL the time now for any service on my car. Finally, he even walks me to the car.
Angela is an amazing sales lady! I had a great car buying experience with her, the purchase process is straightforward, no games, quick and painless. Angela is very knowledgeable about BMW cars, I was able to choose the exact car I want. I'm very satisfied with my new car, I'll purchase from her again and recommend everyone buy a car from her and BMW of Monrovia!
Bmw of Monrovia has a 4.1 star rating with 741 reviews.
Bmw of Monrovia is open now. It will close at 9:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com