This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
BMW of Houston North
- Car Dealers
- Houston, TX
About this business
Location details
17730 North Fwy, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedHad an 8:00am appointment. All went well in the beginning. One gentlemen escorted us into the bay, I parked and was very polite to everyone as they were to me as well. That was until I was introduced to the the Service Advisor Chien-Nan who would be taking care of things from this point. Well, I said “Good Morning” to him and without even saying it back or any other greeting....he went in immediately “Your car needs rear tires”, “Your car needs an oil change”....I brought my car in for a battery exchange. I declined on the t... read more
Business response:
Jeffery, thank you for your review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future. Have a great day!
RecommendedBob was great! Warm personality and very knowledgeable.
Business response:
Charmagne, thank you for your kind review; we are happy to pass along your comments to Bob here at Valencia BMW! If you have any further questions, please give us a call. We're always happy to help!
I can not recommended replacing an engine with this group. We replaced an engine in a 128i in my sons car. It was not worth the cost however he loves his car so we decided to do it. The fact I believed it included a warranty on the engine is what convinced me. The installation itself took about a month. Now a few months down the road the valve cover has to be replaced. This is not covered under the warranty. What was explained to me is the warranty is only if the engine stops working. Which is still not clear of what that me... read more
RecommendedI always receive top notch service from salesperson, Mazen and service advisor, Jesse.
Business response:
Lorraine, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! Drive safe, and we'll see you on the road.
RecommendedVery accommodating. They patiently reviewed the results of my car's inspection and identified the relative severity of the issues and repair options. offered a loaner car since some of work would be done the next day. Very easy to work with and understand in describing the work they were recommending for my car.
Business response:
Thank you for the kind review, Roosevelt. When we read these great reviews, it helps to know that we are treating you right. Our team here at BMW of South Atlanta is proud to know that we are doing everything we can to make our customers happy! See you next time!
RecommendedThe service advisor was very welcoming and service was fast.
Business response:
We appreciate you taking the time to leave us a response, Stacey! Feel free to stop by if you ever need any more help. Take care!
RecommendedWhen I say “I know a Guy” @ Valencia BMW that guy would be Jesse Colon! My service consultant! He’s like a conductor in an orchestra. He handled my service with outstanding professionalism and in a timely manner. He knows his craft to perfection and can educate you on the processes that takes place for repairs. I’d suggest you ask for him if service, smile and a good laugh is needed for your visit!
RecommendedFound out I could lower my payment by almost $200/mo and Herb Manning and John Wood found me an amazing car! I’ve driven several BMWs, and this is the one I’m most excited about driving every day when I get into it!
RecommendedI bought my 1st BMW with them a few years back great service then I just upgraded to a 2021 and service was beyond exceptional from the sales rep to the sales manager to the finance manager everyone was great . If you want to get a BMW this is the place to go
Business response:
Great picture, Karey, and thank you for your kind words. It's always a pleasure to see our customers enjoy their experience at BMW of South Atlanta. We are looking forward to your next visit!
Frequently asked questions about BMW of Houston North
How is BMW of Houston North rated?
BMW of Houston North has a 4.5 star rating with 5,688 reviews.
When is BMW of Houston North open?
BMW of Houston North is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com