Blue Sol Apartments

Bervin W 

on BBB

a year ago

Good day to all it may concern, I am a resident at Avant and my vehicle was towed without notice or reason. I came home to find my vehicle missing, only to learn that the manager of the complex had it towed yet he never notified me of an issue or concern regarding my vehicle. There was no email, no sticker placed on the car, no letter on my door and he had it towed away. It was very stressful and time consuming to track down my vehicle after a hard day of work. I had to take the next day off to reclaim my vehicle which cost ... read more

Shirley Z 

on BBB

a year ago

I resided at an apartment in Arlington, VA, owned by Greystar Management. Both leasing office and Greystar management have violated my lease as well as Virginia to not have provided the security deposit and pro-rated rent prior to my 45-day move-out. According to Virginia law, landlords must provide the check within 45 days after tenant move-out. It has been 62 days since I moved and I have yet to hear from the corporate office regarding the whereabouts of my check that’s valued over $1500. Greystar is violating leases and l... read more

Jackson B 

on BBB

a year ago

Failed at every level. Failed to maintain hot water, electric, applances, elevators, and the proptery. Management was absymal and lacked any and all empathy to their team's in ablilty to fix or do anything correct. Their lastest and greatest idea was to fine us for stains on the underside of the carpet as there were no visable stains on the topside of the carpet, but ripped up the whole room with pilars and said it needed to be replaced and we were on the hook for it as we did not idenify the stains under the carpet upon mov... read more

Isaac C 

on BBB

a year ago

Terrible company. I called to see why I am being charged for move out fees that consist of paint fee for over 400 dollars when there was nothing major, a stool that was broken and originally broken when we moved in, and other paint fees for the living room. I was the only one charged for the living room fees when I had roommates. I called and asked if I can get them waived or can at least cancel some of the payments because I DID NOT do anything to the walls. I can 100 percent guarantee that they were left in the same exact ... read more

Desiree M 

on BBB

a year ago

I am giving no stars. I was pushed into paying a total of 750.00 to move into an apartment. I was told by management if I didn't get approved I would have a refund of 456.00 within 3 days, I called today and was told my refund will now take 30 dats in a paper check. So I called to ask if there's anyway I can get a direct deposit into my account for 456.00 and was told that it takes 30 days. So now I'm out 756.00 with nothing to show for and homeless!! I hope you feel real good about yourselves. My disabled daughter and I are... read more

Alice L 

on BBB

a year ago

We recently moved into ******************* Apartments in *******, ** ***** and have received a lack of customer service and truly a terrible experience.We were promised a unit with hardwood floors and instead received carpet. We have received a lack of customer service the entire time from the time we applied to and leased the unit but felt that the apartment views and square footage would make up for this. We also have been ghosted multiple times via email and have found it hard to get in contact with the team on weekends e... read more

Heather C 

on BBB

a year ago

Disgusting property. Roaches and bedbugs. Inefficient pest control. Staff is rude, their phones are on silent so they never answer. Maintenance does shoddy work and you will have to request repairs multiple times. They revamp the office and property but fail to keep up the apartments. Trying to move out? They sabotage your efforts due to their negligence with pest control and maintenance issues. ************************************************** 

Lacrisha W 

on BBB

a year ago

I applied for a unit that requested application fee AS WELL as a "holding fee" paid in full $553, got rejected because of xyz but still haven't received my deposit back. I was told several times it takes up to 21 days for return but it's been over a month. I try to call the apartments I applied for and all they tell me is "can I give you a call back?" AND they never call or answer the phone next day. As a low income person, I do not have $500 to toss away. I still need to apply for more apartments and can't do so because of ... read more

Judith G 

on BBB

a year ago

What would you think itamager allowed thier pet tenant do everything lease says you are not allowed to do these things and if u are caught u can be evicted Pet tenant in 313 allowed to babysit her 2 gr old granddaughter o regular basis. And the child would wake up and start running and jumping around at 4:30am and ******* also woke but would slam her ****** onto my bedroom ceilings. Allowed to smoke both cigarettes and canibus, park for free in. Covered parking. Then when I was speaking to assist.Manager ********************... read more