Blue Sol Apartments

Dan H 

on BBB

2 years ago

From over 30-years in houses, I moved into ***********************, a Greystone property, after my divorce. I was planning to build on my Canyon Lake property. The experience at ****** was so enjoyable with excellent facilities and elite management, ***********************, I decided to stay. ****** was promoted and moved to another property.The replacement management team was a different story. Within months, the wonderful ******/Greystar experience began to go downhill. I do have to say that the maintenance team is top-not... read more

KeegonMiller 

on BBB

2 years ago

For a rent of 2000+ a month you would expect for the basic necessities to be available. Then when they realize that the purchase is a complete bus they completely sell and abandon everything with auto proper transfer leaving residence without mail or basic necessities needed for the day by day Then when they realize that the purchase is a complete bus they completely sell and abandon everything with auto proper transfer leaving residence without mail or basic necessities needed for the day by day. The property manager Kyle B... read more

Cameron B 

on BBB

2 years ago

Tenant at property: Pennsylvanian Apartments #**** Prolonged diminished living standards and aggressive staff. Greystar, who oversees The Pennsylvanian Apartments Property management, is allowing staff at *********** to go unchecked.The entire Summer of 2022 (May to August) there was no air conditioning in the building. The building management staff put off required maintenance on the **** until the summer. Then as residents were and hot and frustrated, the staff send rude and condescending emails to tenants throughout. No t... read more

Adrien S 

on BBB

2 years ago

We live in a property owned by GreayStar now, we moved in when it was owned by Watermark and they were wonderful. Under new management (GreyStar) this property is dirty, it stinks and it has a management team that brushes off any complaints or requests. Do not move here, there were issues of our lease being lost and they asked for us to submit proof of the original lease or resign a new one at a much higher price. I offered to help clean the pods and the management said they do not have it in the budget to have residents cle... read more

Calvin C 

on BBB

2 years ago

******* should be fired (she tried to use me as a punching bag) i loved ******** i lived at thirteen 20 apartments ******************* me ****s of dollars at move out she was refusing to cash rent magically when i moved back to ******** my check was cashed im honestly considering legal action as greystar refuses to give my deposit of almost $2000 ive paid them $400 after move out no more until my deposit is returned called **** at recievables and he didnt run my card according to my bank sick of these idiots wasting my time 

Amy M 

on BBB

2 years ago

They make us pay for parking $10 a month JUST TO TOW YOU FROM THE SPOT YOU OWN. I had low air and they towed me. There's trash all over the community, my back glass was broken out over night due to vandalism a few months ago. This place doesn't have much "luxury' to it at all. Just more out of pocket costs for renters. $500 to replace my backwind shield they said they werent responsible and now another couple hundred to get my car out from towing which they also aren't responsible for. FROM A SPOT I PAID FOR. I wont be relea... read more

stacee S 

on BBB

2 years ago

There are multiple issues, it came to the point where we did not feel like it was safe to live in the apartments. There were neighbors that would get drunk late at night and pound on doors, cops were called multiple times for disturbances in the complex and at the pool. A large kitchen knife was found in the kid's playground. Trees broken daughters scooter stolen and thrown into the lake. We had several things go wrong in the apartment and it would take forever to get fixed, the last straw was black mold coming through the s... read more

Lydia G 

on BBB

2 years ago

Living at Avana Cordoba has been the worst renting experience I have had in my life. My fiance and I moved in on December 1st. We were supposed to move into the largest 2 bedroom 2 bathroom floorplan. We had reserved the unit over 3 months before we were meant to move in. When we arrived to get our keys, they told us the apartment was not ready and wouldn't be for 2 days. There was no communication prior to us arriving on site about a delay. They also did this same thing to my friend who moved in in October, they pushed her ... read more

Sean O 

on BBB

2 years ago

Poorly trained staff and major appliance breakdowns in the first 2 months include washer/dryer (4 requests to fix it took a month), refrigerator (2 requests and a month) and the heat pump (3 requests). If I put in a maintenance request I can count on having to make at least two followups to ensure that it's acted on, understood, scheduled, etc. There is no process for followup or responses, you basically just wait until you have to go back and ask them again. So far this week it is two nights without heat with night temps in... read more