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Blue Shield of California
- Insurance
- Lodi, CA
About this business
Blue Shield strives to improve the quality and affordability of healthcare our members access through our coverage. We work hard to provide our members with the customer service, personalized care and supportive programs they need to effectively manage their health. We know we have done our job when our members trust us to help them navigate the healthcare system and feel empowered to make important choices around their health. Blue Shield has been on the forefront of the Accountable Care Organization (ACO) movement in the U... read more
Location details
3021 Reynolds Ranch Pkwy, Lodi, CA, 95240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service ever.
You don't even deserve a star. Worst customer service + health care provider I've EVER had to deal with. After 3-4 months and 3 times ordering I haven't received my ID card, my doctor doesn't even exist when I call the number off your website and the number your "customer service" rep gave me. Horrible attitude, not helpful AT ALL. I rather not have health insurance.
I just wasted a whole day off with the WORST tech support ever. Still can't access my account and tech support hung up on me without calling me back. It took one hour and 45 minutes to get connected to them and two hours of help that still didn't resolve the problem and now I am back in tech phone line waiting again for help. I had supplied my number to "Dennis" who if we were disconnected said he would call me back. Well Dennis you totally didn't call me back. I wrote an email to tech support week ago and it stated they wou... read more
Blue Shield's website & online services is terrible. It took months before the Billing portion worked and it never recognizes the user even when you have correct userid & password. When you try the "forgot id" - system fails! Terrible online services and terrible customer services since you have to wait an hour or more before you get a representative on the phone.
Run as fast as you can from this insurance. TOTAL MISREPRESENTATION of Their plans. Horrible. Costumer care, overcharge, refuse to pay claims. I am so sorry for ever having chose them. Star rating---zero
Frequently asked questions about Blue Shield of California
How is Blue Shield of California rated?
Blue Shield of California has a 3.3 star rating with 89 reviews.
When is Blue Shield of California open?
Blue Shield of California is closed now. It will open at 8:00 a.m.
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